Job Description

Job Summary

What is the opportunity?

We have an exciting opportunity for an Associate to join our Central Services Team in London. The role provides administrative support to client coverage teams in regards to core services required, including but not limited to executing the following: payments, transfers, foreign exchanges, static data changes, responding to client card and cheque enquiries, and other client related tasks.

What will you do?

Review and prioritise incoming e-mails into a shared inbox, action and file appropriately. Conduct telephone security call backs with clients. Process domestic and international payments for clients ensuring accuracy and timeliness. Process internal transfers between accounts within agreed timescales. Assist with the processing of foreign exchange transactions where required in a timely manner. Record keeping of transactions on client relationship system where required. Assist client coverage teams with adhoc remediation projects as and when required. Assist with any general administration duties as may be required. Ensure timely settlement of loan interest and investment fees. Point of contact for card and cheque enquires. Serve as a point of contact for the wider Private Wealth team who may need assistance with payment queries.

What do you need to succeed?

Must-have

Client exposure and coverage experience will be valuable. Financial Services industry knowledge would be an asset. Previous experience working in a bank and/or directly with clients.

Nice-to-have

Degree welcome but not essential. Experience working in wealth management, financial services or professional services. Previous experience in payment processing or banking/ finance operations.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumes. Please do not forward resumes to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumes. Please contact the Recruitment function for additional details.

Job Skills

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-22

Application Deadline:

2025-08-05

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.