Job Description

Role: Associate Director, Strategy and Operations



Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.
We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.
Take a look at our website here to learn more about why we're one of the leading global Cyber Security and Risk Mitigation business... https://www.nccgroup.com/uk/

Role Purpose

The Associate Director, Strategy & Ops is a key strategic partner to the Chief Commercial Officer (CCO), focused on enabling commercial strategy through transformation planning, operating cadence, and change execution. This role is responsible for translating strategic priorities into actionable programs, supporting the CCO in aligning sales strategy, performance management, and cross-functional execution. The Associate Director ensures on-time strategy execution, enhanced sales readiness, and measurable transformation impact, directly managing the Sales Trainer and playing a critical role in fostering a high-performing and scalable commercial organization.
Responsibilities

Strategic Program DeliverySupport the development, coordination, and execution of commercial strategy aligned to business goals. Drive transformation planning and maintain operating cadence to deliver on strategic priorities.

Commercial EnablementLead and evolve enablement programs, overseeing the Sales Trainer to deliver onboarding, continuous learning, and skill development initiatives aligned with go-to-market priorities. Enhance sales readiness and capability through targeted enablement and change management initiatives.
Transformation and Change ManagementPartner with commercial and functional leaders to lead cross-regional change initiatives, ensuring adoption and sustained impact. Champion organizational agility and support the business through periods of transformation and growth.
Go-To-Market ReadinessCollaborate with Marketing, Product, and Sales Leaders to ensure the field is prepared to execute campaigns, launch new offerings, and adopt new tools and methodologies. Support the CCO in aligning go-to-market strategy with operational execution.
Strategic Communications & Stakeholder EngagementBuild communication strategies that ensure alignment, transparency, and engagement around key commercial initiatives. Manage stakeholder relationships to drive buy-in and support for transformation programs.
Insight & Performance SupportPartner with analytics and sales leadership teams to identify performance opportunities and support commercial decision-making with actionable insights. Generate insights to inform problem solving and continuous improvement across the commercial organization.
Sales Enablement OversightManage and mentor the Sales Trainer; ensure delivery of onboarding, learning pathways, and readiness initiatives to support sales performance.
Cross-Functional CoordinationServe as a liaison between Sales, Marketing, Finance, Product, and Commercial Ops to align go-to-market initiatives and resources. Facilitate cross-functional execution to ensure timely delivery of strategic projects and initiatives.
Analytics & InsightsDevelop executive-level dashboards and reporting to track commercial KPIs, campaign performance, and growth initiatives.
Transformation ProjectsLead special projects related to organisational design, M&A integration, and go-to-market optimisation.

Success MeasuresDelivery of aligned strategy and operating rhythm across the sales organization. Adoption and business impact of sales enablement programs and tools. Improvement in sales performance metrics and operational efficiency. Timely and effective execution of key commercial initiatives and transformation projects. Positive feedback from CCO, Sales Leadership, and functional partners. Enhanced sales readiness, improved operating cadence, and measurable transformation impact.

Experience RequiredProven success in a commercial strategy or business operations role supporting executive leadership. Experience managing or supporting a high-performing sales team in a global or regional capacity. Familiarity with change management and enablement methodologies. Strong analytical skills with experience building performance reports and business cases. Experience managing or mentoring others, preferably in a sales enablement or training function. Demonstrated ability to support transformation planning and drive cross-functional execution.

Preferred QualificationsBachelor's degree in Business, Strategy, or related field; MBA preferred. Experience working in cybersecurity, SaaS, or other high-growth B2B environments. Salesforce and analytics tools proficiency (e.g., Power BI, Tableau, Excel). Strong project management capabilities and communication skills.
What do we offer in return?
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Employee Referral Program Lifestyle & Wellness Learning & Development

So, what's next?If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to global.ta@nccgroup.com .

About your application
We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.