Job Description

About the Role



We are seeking a confident and accomplished Associate Partner to lead the management of a diverse portfolio of residential blocks and mixed-use developments. This senior-level role requires deep expertise in leasehold legislation, complex property management, and stakeholder engagement.



As Associate Partner, you will be responsible for ensuring the delivery of high-quality services to residents, leaseholders, commercial tenants, and freeholders. You will provide strategic oversight, ensuring compliance with all legal, regulatory, and best practice standards. Alongside operational delivery, you will play a key role in developing client relationships, supporting business growth, and mentoring junior colleagues.



This is a leadership position with influence across the wider business, aimed at driving long-term value, portfolio performance, and service excellence.



About You



We're looking for a confident and knowledgeable property professional with solid experience in leasehold and mixed-use management. You'll bring excellent communication and organisational skills, with the ability to manage multiple priorities independently. Commercially astute and solution-oriented, you excel at building strong relationships with clients, leaseholders, and commercial tenants. With a keen eye for detail and the confidence to lead meetings and projects, you will play a senior role within the team and act as a key contact for high-profile schemes. A professional, approachable manner and the ability to perform under pressure are essential for success in this role.



Key Responsibilites


Manage a portfolio of residential blocks and mixed-use developments, ensuring high service standards and regular site inspections. Act as the main point of contact for clients, residents, and freeholders; lead AGMs and resolve complex issues professionally. Prepare and manage service charge budgets, oversee major works and Section 20 consultations, and coordinate with accounts on invoicing and arrears. Ensure compliance with health & safety, fire safety, and leasehold legislation, including managing risk assessments and certifications. Provide leadership and mentorship to junior team members, fostering a collaborative and service-driven culture. Support business growth through excellent service, identify improvements in portfolio performance, and contribute to strategic planning.

Essential Skills and Experience


Significant experience managing leasehold and mixed-use property portfolios, including large and complex developments. In-depth knowledge of leasehold law, service charges, and residential block management. Excellent client service and stakeholder communication skills. Strong understanding of relevant regulations (e.g. RICS, ARMA, Fire Safety, Building Safety Act). Able to lead on Section 20 works, H&S compliance, and contract negotiation. Confident managing budgets and financial reporting. Experience supervising or mentoring junior team members. Proficient in property management software (e.g., Propman, Qube) and MS Office.

Desirable Skills and Experience


IRPM, RICS, or relevant property qualification (Associate or above preferred). Experience working with mixed-use or high-value developments. Experience of business development or client onboarding.

What We Offer


Competitive Salary - Reflective of experience and qualifications. Professional Development - Support for IRPM, RICS, and H&S certifications. Hybrid Working - Balance between site, office, and remote flexibility. Pension Scheme - Employer-contributed pension with optional salary sacrifice. Employee Benefits - Cycle-to-work scheme, season ticket loan, and retail discounts. Wellbeing Support - Access to EAP, mental health resources, and wellness events. * Inclusive Culture - A diverse, collaborative, and supportive working environment where everyone is valued.