Job Description

Assurance and Legal Support Manager- Business Assurance Team
Location: Milford House/Home
Contract Type: [Permanent]
Department: Business Assurance and Strategy
Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the Southwest, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.
We are transforming the way people think about train travel, empowering our team of over 6,500 people from diverse backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel.
About the Role
We're looking for a detail-oriented and proactive Legal Administrative Support professional to join our team.
Reporting to the Head of Accessibility and Assurance, this is a fantastic opportunity to play a key role in supporting corporate governance, legal operations, and compliance activities within a dynamic and fast-paced environment.
You'll be part of a small, collaborative team where your contribution will help ensure that our legal and governance frameworks run smoothly and effectively.
What You'll Be Doing

• Prepare, file, and maintain statutory and corporate records in line with regulatory requirements.
• Draft, format, and proofread a range of legal documents, including NDAs, board resolutions, and corporate approvals.
• Manage and update the corporate legal document repository, ensuring version control and accuracy.
• Handle confidential correspondence, emails, and legal notices with discretion and professionalism.
• Work collaboratively with internal teams such as Engineering, Procurement, Property, Prosecutions, and Business Development.
• Provide administrative support for areas including Data Protection, Freedom of Information, the Equality Act, Vento Claims, and the Public Sector Equality Duty.
• Liaise with internal stakeholders and external counsel to coordinate and support legal workflows.
• Track key legal and regulatory deadlines, assist with reports and compliance registers, and help implement corporate policies and procedures.

What We're Looking For
Skills and Experience

• Experience in legal or corporate administrative support.
• Strong organisation, attention to detail, and time management.
• Proficient in Microsoft Office and document management systems.
• Discreet, professional, and confident handling of sensitive information.
• Clear communicator and collaborative team player.
• Proactive, reliable, and adaptable in a fast-paced environment.
• Familiarity with corporate governance or compliance (desirable).
• A-levels or equivalent required; legal or business qualifications desirable.
• ICSA/CGI or paralegal certification is an advantage.

About the location:
The team is based in Milford House, Swindon. There are excellent public transport links.
Working Pattern:
Working hours are Monday to Friday office hours with a need to work flexibly on occasion
For more information regarding the application process please contact the Group Resourcing Team on 01793 425669 or
Application:
Please apply online via our website https://careers.firstgroup.co.uk/brand-gwr
If you have any problems applying, please email gwrrecruitment@gwr.com
The Reward:
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:

• on-going development,
• defined benefit pension scheme with the Railways Pension Scheme,
• free rail travel across the GWR network for you and your family,
• discounted travel with other Train Operating Companies,
• company-sponsored health care plan,
• discounted shopping and gym membership,
• employee assistance programme and much more.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
INGWR

Skills Required