Job Description

About Us

Avensys Ltd is one of the South East's leading Audio Visual specialists, providing high-quality AV solutions and services to both commercial and residential clients. Our B2B Commercial Department works with a wide range of organisations--corporate offices to retail and hospitality venues--delivering cutting-edge AV installations and ongoing support.

We're now seeking an experienced and motivated

Audio Visual Service Engineer

to join our friendly and growing commercial team.

The Role

As an

Audio Visual Service Engineer

, you'll be responsible for servicing, maintaining, and supporting a variety of AV systems for our business clients. You'll work both on-site and remotely to ensure all equipment performs to the highest standard and that our clients receive exceptional service at every stage.

Key Responsibilities:

Diagnose, repair, and maintain a wide range of audio-visual systems and components Carry out on-site service visits, system checks, and preventative maintenance Provide technical support to clients and the internal project team Complete service reports and maintain accurate records Ensure all work complies with company standards, health & safety, and best practices

About You

We're looking for someone with a solid background in AV engineering and a proactive, problem-solving attitude.

Essential Skills & Experience:

Proven experience in servicing and maintaining commercial AV systems Strong fault-finding and diagnostic skills Familiarity with AV technologies such as CISCO, Poly, Yealink and Logitech teams Room Systems, Crestron, Q-SYS and Biamp, etc. Understanding of networking principles relevant to AV systems (IP configuration, VLANs, etc.) Excellent communication and customer service skills Clean Full UK driving licence

Desirable:

Industry certifications (e.g. CTS, manufacturer training, etc.) Experience working in corporate, education, or retail environments Basic electrical and cabling knowledge Ideally located in the West Sussex Area

What We Offer

Salary 30-35k (dependent on experience) 28 days holiday (including bank holidays) Ongoing training and career development opportunities Supportive team environment with a focus on quality and customer satisfaction
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Cycle to work scheme Employee discount Free parking On-site parking Paid volunteer time Store discount
Work Location: In person