Job Description

Job Purpose

Fluid AV is seeking a technically minded

Service & Commissioning Engineer

with a background in

Audio Visual, IT, Computer Science, or Networking

. This is a hands-on role combining

hardware installation

with

software configuration, programming, and systems integration

.

You will be responsible for the setup, commissioning, and support of advanced AV and IT-integrated systems across a variety of sites. The role offers variety, autonomy, and the opportunity to work with cutting-edge technology, making AV systems seamless for end users.

The position involves travel throughout NI & ROI, with occasional projects across GB and Europe.

Key Responsibilities

Installing, configuring, commissioning, and testing

audio visual and IT-integrated systems

. Programming and configuring

control systems and networked AV devices

(e.g. Crestron, QSC, Biamp, Extron). Integrating AV systems with

IT networks, APIs, and software platforms

. Carrying out

off-site setup and testing

of systems before installation. Providing

technical troubleshooting and problem resolution

on-site. Conducting

site surveys

to assess installation and networking requirements. Delivering

end-user training

and demonstrations to clients. Performing

planned preventative maintenance

and reporting findings. Collaborating with designers, project managers, and software teams to fine-tune system performance. Ensuring compliance with

Service Level Agreements (SLAs)

, company policies, and industry best practice. Identifying and sharing opportunities for

process and system improvements

.
Experience & Qualifications

We welcome candidates from either AV or IT/CS backgrounds.

EITHER

: 3+ years as an AV Commissioning / Service Engineer

OR

: Degree/diploma in Computer Science, IT, or Networking, with proven hands-on technical skills
Additional desirable skills:

Strong understanding of

IP networking, AV over IP, and system integrations

. Programming knowledge (e.g. Python, C#, JavaScript, or control system scripting). Experience with leading AV/IT manufacturers (Crestron, QSC, Biamp, Cisco, Extron, etc.). Ability to interpret

schematics, site plans, and system drawings

. Practical mechanical/electrical skills (soldering, crimping, terminating). Full clean driving licence (desirable).
Key Skills & Attributes

Genuine interest in

Audio Visual and IT technologies

. Strong

problem-solving

skills across hardware and software layers. High level of

organisation, attention to detail, and workload management

. Confident communicator, able to explain systems to both technical and non-technical users. Flexible and adaptable to evolving project requirements. Willingness to travel and occasionally work at heights/in confined spaces. Passion for

staying current with technology trends

in AV and IT.
Working at Fluid AV

We're a dedicated team of tech enthusiasts delivering world-class AV and IT integration solutions across Northern Ireland, ROI, and beyond. We help organisations collaborate more effectively, perform better, and create engaging experiences through the power of technology.

Our Ethos

Innovation

- Embracing the latest technology and creative problem-solving

Integrity

- Open and transparent in all we do

Simplicity

- Designing streamlined, user-friendly systems

Reliability

- Delivering quality solutions that work first time
Benefits

Competitive salary Company pension Private medical insurance Company van (for site travel) On-site parking Ongoing training & career development
Job Types: Full-time, Permanent

Pay: From 35,000.00 per year

Benefits:

Company pension On-site parking Private medical insurance
Application question(s):

Please list 3 AV/IT brands you are comfortable commissioning independently. o you have either 3 years' experience in commissioning AV systems or a relevant degree in Computer Science / IT / Networking?
Work Location: In person

Reference ID: Service and Commissioning
Expected start date: 01/09/2025