Job Description

Audit & Training Manager - Commercial (UK-Wide, Field-Based)
Location: Field-based, with flexible office options (UK-wide)
Department: Commercial
Reports to: Senior Projects, Audit & Training Manager
Contract Type: Full-time, Permanent
Salary: Competitive + benefits
About the Role
We are looking for a dynamic and experienced Audit & Training Manager to lead our Commercial Audit and Training function. This pivotal role supports the transformation of our commercial sales teams by embedding standardised processes, strengthening compliance, and driving a culture of high performance across the UK.
You will lead a team of trainers and auditors, ensuring our sales teams are compliant, confident, and capable - delivering measurable improvements in performance, customer experience, and operational excellence.
This is a field-based role with national travel, offering flexibility on office location.
What You'll Be Doing

• Leading and developing a high-performing team of trainers and auditors
• Overseeing the delivery of robust audit programmes across CRM, CODAS, 8x8, and more
• Driving continuous improvement in sales compliance and call quality
• Managing induction, refresher, and skills-gap training programmes across the commercial function
• Collaborating with sales leaders and regional stakeholders to drive best practices and sales growth
• Using data and audit insights to recommend and implement targeted interventions
• Supporting wider Commercial Transformation and standardisation initiatives
• Acting as a champion for compliance and our "Doing the Right Thing" culture

What We're Looking For
Experience & Skills

• Proven experience managing audit, training, or compliance functions within a commercial sales environment
• Strong background in coaching, performance improvement, and sales enablement
• Excellent stakeholder management and the ability to influence across multiple regions and teams
• Skilled in using systems like CRM platforms, 8x8, CODAS, and reporting dashboards (Power BI desirable)
• Demonstrable success in delivering performance improvement through data-led insights
• Commercial awareness, ideally within the fuel, energy, or renewables sector

Personal Attributes

• Analytical thinker with a drive for continuous improvement
• Excellent communicator and team leader
• Strong decision-maker with a focus on compliance, quality, and operational effectiveness
• Adaptable, resilient, and motivated by delivering results through others

Key Performance Indicators (KPIs)

• Audit compliance rates and reduction in failures
• Training completion rates and alignment with skills gaps
• Measurable sales impact from audit/training interventions
• Positive feedback from commercial teams and stakeholders
• Increased efficiency through improved reporting tools
• Continuous improvement initiatives successfully implemented

Why Join Us?
This is a fantastic opportunity to play a key leadership role in a growing and evolving commercial team. You'll help shape the way we work, improve standards, and ensure we deliver value with integrity. In return, we offer:

• Competitive salary
• Company Car or Allowance
• Life Assurance (x4 salary)
• Flexible, field-based working
• Company Pension

Ready to lead the change?
Apply now and help us raise the standard across the UK commercial sales function.
Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK.
With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.
Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We're proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast-paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
Equal Opportunities Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only.
If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.
For further information please email

Skills Required