Job Description

Business Support and Training Administrator Apprenticeship at Family Care Associates.

Job Overview

We are looking for a motivated and enthusiastic individual to join our team as a Training and Business Administrator Apprentice. This role provides an excellent opportunity to gain hands-on experience in business administration, training support, and front-of-house duties while working towards a nationally recognised apprenticeship qualification. The successful candidate will support the smooth running of our training programmes, administrative processes, reception, and wider business functions.

Duties

We're looking for a motivated and enthusiastic Training and Business Administrator Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in administration, training support, and reception duties while working towards a Level 3 Business Administrator Apprenticeship.

You'll be a key part of the team, helping to organise training sessions, support with day-to-day office administration, and welcome visitors at reception. No two days will be the same, and you'll develop a wide range of skills to support your future career.

What You'll Do

Support the coordination of training sessions and workshops.

Provide general administrative support, including managing records and documents.

Greet visitors, answer calls, and manage reception duties.

Help with diary management, booking venues, and preparing resources.

Assist with data entry, post, and other office tasks.

Take on other reasonable duties to support the business and your development.

What We're Looking For

A positive attitude and willingness to learn.

Strong communication and organisational skills.

Good IT skills (Microsoft Office).

Friendly, professional, and approachable.

Able to work well in a team and independently.

What You'll Get

A nationally recognised apprenticeship qualification.

Hands-on experience in training, business admin, and reception.

Ongoing support and mentoring.

Great opportunities for progression after your apprenticeship.

If you're organised, friendly, and ready to start your career in administration, we'd love to hear from you!

This post is subject to a [Disclosure and Barring Service (DBS) check / relevant background check - adjust as appropriate]. Applicants are required to declare any unspent convictions under the Rehabilitation of Offenders Act 1974. A criminal conviction will not necessarily prevent you from being employed. Each case will be considered on its own merits in line with our safeguarding and recruitment policies.

Desired Skills

Good interpersonal skills with the ability to build positive working relationships.

Confidence in dealing with call queries from staff, and external partners.

Ability to prioritise tasks and manage time effectively.

Attention to detail and accuracy.

A proactive approach to problem-solving and taking initiative.

Customer service experience (paid, voluntary, or educational).

Familiarity with office software (Word, Excel, Outlook, PowerPoint).

Willingness to adapt and take on a variety of tasks, including reception duties (phone call only).

Interest in business administration, training, and personal development.

Desired Personal Qualities

Friendly, approachable, and professional manner.

Eagerness to learn and develop new skills.

Positive attitude with a strong work ethic.

Reliable, punctual, and responsible.

Flexible and adaptable when faced with new tasks.

Honest and trustworthy, with respect for confidentiality.

Team player who can also work independently.

Resilient and able to stay calm under pressure.

Motivated to contribute to the success of the team and organisation.

Desired Qualifications

GCSEs in English and Maths at grade A-C (or equivalent)*.

Applicants must meet the entry requirements for the apprenticeship course.

Additional qualifications in administration, IT, or customer service are desirable but not essential.

Willingness to complete the apprenticeship qualification as part of the role.

Home based with office days.

Job Types: Full-time, Apprenticeship

Pay: 9.00 per hour

Expected hours: 37.5 per week

Benefits:

Work from home
Application question(s):

Have you lived in the UK for the last 3 years? Do you meet the entry requirements?
Language:

English (preferred)
Work Location: In person