Job Description

Vacancy available for an Autocentre Workshop Controller/Branch Manager at Lindleys Autocentres in Nottingham.

Start date:

ASAP

Wage:

35,000 - 37,500 basic starting salary (with bonus potential up to 48,000)

Experience in the automotive industry and workshop management preferred

Working hours:

Monday to Friday: 08:30 - 17:30 Saturday (biweekly): 08:30 - 13:00

Why Us?

At Lindleys Autocentres, we're more than just a garage - we're a long-standing, family-run business in Nottingham that values our team and their development. We offer a supportive environment, opportunities for career growth, and a chance to play a key role in our continued success. As a Workshop Controller/Branch Manager, you'll oversee the daily operations, lead your team, and ensure that our customers receive outstanding service.

Job Responsibilities & Tasks

Manage the daily operations of the workshop, ensuring efficiency and productivity. Lead and support the workshop and front of house team, ensuring high standards of work and excellent customer service. Allocate jobs to technicians, ensuring workloads are balanced and deadlines are met. Monitor workshop performance and identify areas for improvement. Contact customers to explain vehicle repairs in a clear, understandable manner and gain authorisation for work. Ensure that parts are ordered and correctly managed on the system. Handle customer queries and complaints professionally and efficiently. Ensure health and safety procedures are adhered to at all times. Assist with recruitment, training, and development of staff. Undertake necessary training to stay up to date with industry developments and company procedures.

Required Skills & Experience

Previous experience in an automotive workshop, preferably in a supervisory or managerial role. Excellent organisational and leadership skills. Strong customer service and communication abilities. Good IT skills and the ability to manage administrative tasks. Ability to work in a fast-paced environment while maintaining high standards. Knowledge of health and safety regulations in a workshop environment.

Perks and Benefits

Basic starting salary of 35,000 - 37,500 + Bonus (OTE up to 48k)

No working Sundays or bank holidays. Pension scheme Staff discount on servicing, MOT, and repairs Long service and loyalty incentives Staff referral scheme Company social events Opportunities for career growth and progression * Supportive and inclusive work environment