Job Description

What You Can Expect

You Make Things Happen


We are seeking a candidate for the position of Automotive Logistics & Systems Team Leader, who will have overall responsibility for disposition, customs, administration, and system development within the automotive department.


The successful candidate will play a key role in monitoring team performance, driving process improvements, and supporting reporting activities within the department.





At Rhenus, we believe everyone plays a crucial role and our people are the cornerstone of our success. By contributing your unique strengths and your dedication, you help shape our collective impact on the global stage.


We value practical solutions and quick decisions, empowering you to take ownership and make a difference. By turning fresh ideas into reality we embrace change and provide you the opportunity to unleash your entrepreneurial spirit.


Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that embraces diverse perspectives and fosters collaboration. We empower each other to drive growth and success.


The future isn't just built by the company - it's shaped by each of us, working together. Join our Rhenus community to make an impact, and grow alongside a team of passionate people who are dedicated to making a difference. #empoweredbyyou

What You Bring:

Main Duties:

Management of disposition activities. Maintaining an overview of customer service processes. Overall customs responsibility, including raising T1s, responding to HMRC letters, and handling escalations. Ensuring a high level of data quality within the department. Providing support for monthly invoicing. Driving continuous improvement through enhanced processes and efficiencies. Responsible for system process development, identifying gaps in processes, and developing solutions. Assisting in resolving payment disputes alongside the Automotive Customer Solutions Supervisor, and working on aged debt management to reduce bad debt provision. Internal TMS reporting (ROCS and AppliLog). Processing insurance claims. Implementation and ongoing rollout of RTTV (FourKites) and GPS tracking. Maintaining high levels of compliance and quality within administrative functions, ensuring even workload distribution. Customer tariff management.

Skills & Experiences:

Excellent organisational skills. Ability to work to deadlines and manage own workload. Ability to work under pressure. Effective communication skills. Strong mathematical skills (essential). Previous reporting experience (ideal). High attention to detail and accuracy. Ability to analyse data and translate insights into actionable strategies.

Qualifications and Experience:

Minimum of 2 years' experience in a European Freight Forwarding (Road) environment. Educated in Maths and English (oral and written) to GCSE, Standard Grade, or equivalent (grades A-C). Highly competent computer skills in all areas of Microsoft Office. Customs knowledge (essential). * Advanced Excel skills (required).