Job Description

Automotive Service Manager - Luscombe Motors, Leeds

Join an Award-Winning, Family-Run Dealership Group

Luscombe Motors in Leeds is an exciting and dynamic family-owned motor dealer group, recognised nationally for excellence in customer care, innovation, and performance. We are proud recipients of numerous industry awards, including:

Auto Trader Awards:

3 Retailer of the Year and Customer Choice, Highly Rated for Customer Service*

Automotive Management (AM) Awards 2024:

EV Dealership of the Year and Used Car Dealer of the Year and Best Dealership 2020*
Recognition from

Car Dealer Magazine

,

Motor Trader

, and

Auto Trader

for outstanding performance and service excellence
We're now looking for an

experienced and driven Automotive Service Manager

to lead one of our Service Department at our thriving Leeds Site.

The Role

As Service Manager, you will:

Lead, motivate, and manage the Service Department, ensuring seamless collaboration across Service and Workshop teams Drive performance to exceed customer satisfaction, KPI, and profitability targets Set clear goals to optimise workshop efficiency and technician productivity Manage departmental financial controls and performance reporting Ensure warranty and manufacturer procedures are followed with precision Handle customer queries and complaints promptly and professionally Oversee daily operations, scheduling, and workflow management Maintain compliance with all Health & Safety and regulatory standards

About You

We're seeking a professional with:

A

proven track record

managing a successful Service Department within a main dealer environment Strong

technical understanding

and commercial awareness Excellent

leadership, communication, and organisational

skills A genuine

passion for delivering exceptional customer service

and motivating teams to achieve their best The ability to

build lasting relationships

with customers, manufacturers, and colleagues

What We Offer

Competitive salary

with a

performance-based bonus structure

Company car option

Staff discounts

across all Luscombe Motors brands

Accredited training and professional development

opportunities

Company pension scheme

Cycle to Work

scheme

Access to Private Medical Cover

Company Profit share scheme

Why Luscombe Motors?

At Luscombe Motors, we're proud of our

people-first culture

and our reputation for honesty, integrity, and customer satisfaction. You'll be joining a close-knit, passionate team where your ideas are valued and your success is recognised.

Ready to take the next step in your career?

Apply now to Stephen Heward Group Service Manager to join one of the UK's most respected and award-winning dealer groups and help shape the future of Luscombe Motors in Leeds.

Job Type: Full-time

Benefits:

Company car Company pension Cycle to work scheme Employee discount Private medical insurance
Work Location: In person