Job Description

Drake AV has been delivering bespoke audio-visual and IT solutions across South Wales and the M4 corridor for over 50 years. We specialise in live event hire, permanent AV installations, and ongoing service contracts.

Our reputation is built on technical excellence, reliability, and a personal approach.

This role is ideal for someone who enjoys variety: one day preparing and testing AV kit for a live event, the next helping commission a video conferencing system for a corporate client.

Roles and Responsibilities:

As an AV Engineer working across both hire and installation projects, you will:

Respond to client enquiries via email, phone, and in person Provide pre-planning consultation and attend site visits with clients Assist the Hire Manager with IT & AV support for live events, conferences, and hybrid streaming Work with the Technical Director on installations (programming, system commissioning, video conferencing troubleshooting) Deliver and operate online and hybrid events Help prepare quotes, hire agreements, delivery notes, and kit lists Load/unload vans, prepare and test equipment, including PAT testing Communicate project requirements to colleagues, clients, and subcontractors Support AV service & maintenance contracts (diagnosis, repair, replacement)

Skillset Required:

Solid IT skills: Microsoft Office, Microsoft Teams, Zoom Experience and operating hybrid events Strong AV/IT troubleshooting skills Knowledge of AV products - video conferencing, sound etc. Good organisational and problem-solving skills Patience and ability to remain calm in fast-moving, pressured situations Excellent customer service and communication skills UK driving licence

Desirable:

Experience troubleshooting with AV Installations Previous exposure to the AV Hire or installation industry

Working Hours and Flexibility:

Standard full-time hours, based in South Wales Some early mornings, late evenings, and occasional weekends to support events and installations Travel required across South Wales and occasionally further afield

What We Offer:

Full training and guidance -- we will invest in your development A varied role across both live hire and installations Opportunity to work with state-of-the-art AV and hybrid technologies A friendly, supportive team environment Competitive salary package with room to grow
Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Ability to commute/relocate:

Cardiff: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Clean UK driving licence (required)
Work Location: In person