Job Description

Description

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Founded in 1978 in Minneapolis, Aveda creates high-performance plant-based hair, skin and body products for beauty professionals and consumers. Aveda innovates in botanical technologies, combining the principles of modern science and Ayurveda, the ancient healing art of India, to develop performance-driven hair, skin and body products--made with pure flower and plant essences--that are created with respect for the Earth, and a comprehensive menu of ritual-based treatments for holistic beauty.


The brand, founded by hairdresser, Horst Rechelbacher, features professionally developed products that are used by salons worldwide. Aveda has been a pioneer of environmental responsibility with our mission to care for the world we live in.



Aveda currently has an exciting opportunity for a

Salon Development Partner

to act as a business consultant to Aveda's salon partners covering Kent, South & surrounding areas.

Responsibilities

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Key Roles and responsibilities Summary:

Consumer Facing Side-by-Side Selling

Develop salons through regular, quality visits with focus on strong achievement of sales, productivity goals and brand and sales objectives. Lead annual Joint Business Planning Sessions for key accounts. Manages/leads/influences salon teams in driving sales, services, and excellent customer experience. Utilises and demonstrates solid understanding of sales, product knowledge, events, operations, retail market and salon industry to keep business and team moving forward by capturing consumer insights/sales trends/traffic patterns and using learnings to influence optimise results. Observes and provides feedback to salons regarding performance.

Training/Education

Deliver effective sales by modelling, observing and effective delivery of sales techniques for varying consumer profiles, including cross selling techniques for new consumers, to ensure sales goal achievement. Analyse and evaluate how the salon is using training knowledge to drive sales, as well as recognize and coach to opportunities for improvement. Promote Aveda hair colour and hair/spa and retail to increase Aveda services in salons. Drive Brand education: ensure staff is well-versed in brand messaging and assortment. Deliver brand trainings to dedicated salon-wide staff on product knowledge, service experiences, selling and leadership skills.

Building Current Relationships

Create and maintain strategic salon partnerships with full account base. Develop good working relationships with partnered salon staff to recognize opportunities that are consistent with the company's strategic direction.

Events & sell through strategy

Partner with salons to create innovative in-salon events and use learnings to maximize effectiveness of the Aveda marketing calendar.

Reviewing Business Performance

Communicate sales goals and client engagement strategy Proactively identify inventory/stock issues that may inhibit business.

Strategic thinking & problem solving

Analyse the business and identify sales goals/targets to be set. Proactively anticipate and rectify obstacles to goal achievement using critical problem-solving skills, target specific KPI's relevant to the business, strategize client engagement to attract, convert, and retain salons. Identify and convert new business to strengthen market share. Create feedback loops to the brand: share feedback with central teams on execution, competition's products, service offering and activity; maintain in-depth knowledge of market trends, demographics and customer needs/behaviours and reactions.

Qualifications

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Qualifications & preferred skills

3-4 years' experience leading/managing sales preferably in Salon/ Beauty industry. Ability to Maximize volume and revenue in accounts by utilizing fact-based selling methods Build and maintain strategic partnerships with salons through superior service and execution of presentations and story-telling. Secure promotions to build brand development and maximize brand performance Solid understanding of sales, product knowledge, events, operations, retail culture and beauty industry. Deep understanding of the salon industry and current trends. Ability to see problems and develop action plans to get past them Demonstrated results through strategic thinking Charismatic individual with strong negotiation and communication talents Ability to work in a fast-paced collaborative environment. Availability to work key business hours * Must have valid driver's license