Job Description

is an award-winning Social Media agency based in the UK that works with brands such as Hartley's Jelly & Jam, Bathroom Brands, bp, PlayOJO, AXA Investment Managers, Linda McCartney Foods, Virgin and Virgin Red, Dow Chemical Company and Avanti West Coast Trains, amongst others.
We are a friendly mix of Strategists, Creatives, Account Managers, Media Planners and Buyers - all with one goal: creating work that wins people's time on social media, in the most exciting ways possible.
Role overview
We're looking for a B2C Account Manager with a passion for social media to join our collaborative team based on Great Portland Street. Reporting to a Senior Account Manager, you'll use your experience managing clients in the FMCG and retail sectors to build relationships, deliver impactful projects, and drive results for our clients.
We operate a flexible hybrid remote model, with the option to work from both our London office (near Oxford Circus), two days per week and three days from home.
As a B2C Account Manager at Cubaka, you will:
Act as the main point of contact for clients, building strong relationships, understanding their goals, and ensuring a high standard of service through regular communication and support.
Manage the end-to-end delivery of social media projects and retainers, including social creative (always-on and campaign production), paid media activations, and influencer marketing. Collaborate with colleagues across the business to deliver work on time, within budget, and to client expectations.
Oversee budgets, contribute to account planning, and identify opportunities to add value for clients. Develop scopes of work and support revenue growth within your portfolio.
Proactively manage projects and work closely with the wider team to find effective solutions.
Stay up to date on social and digital marketing trends, with a strong understanding of best practices and the ability to share insights on the latest campaigns.
Work with creators and influencers on behalf of your clients.
You will bring:
3+ years' experience in a client-facing agency role, delivering digital and social media campaigns.
Client servicing skills, including managing expectations, keeping stakeholders informed, and building relationships.
Experience managing timelines, estimates, budgets, forecasts, and invoices.
Knowledge of digital marketing and social media, with an interest in staying ahead of the latest trends.
And in return, Cubaka offers:
Unlimited holiday (paid annual leave)
Free breakfast in the office
Perkbox - A rewards, perks and benefits platform
Auto-enrolment pension (retirement benefit), with up to 8% contribution
Regular socials and team-building sessions
Annual salary review, quarterly performance reviews
Choice of company Apple MacBook Pro or PC
Hybrid office working (approx 2 days in the office, 3 days at home - flexible)
Charity opportunities within working hours
Cubaka, part of the Brandwidth Group, recognises that managing diversity is a continuous process of improvement and not a one-off initiative. Therefore, we develop and review our diversity strategy on an annual basis to support the achievement of business goals, including ways of addressing the diverse needs of our clients.
We take pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.
We are growth consultants. We are obsessed with finding ways to help our customers grow sustainably whether that's focused on their revenue, brands or impact on the world. Everything we do is driven by data and embraces technology. We employ close to 4,000 people globally across our agencies, spanning digital content, marketing, PR, consumer, technology, marketing software, market research, public affairs, and policy communications
Our Mission
Our mission is to become the world's leading growth consultancy. For Next 15, growth consulting isn't just about growth in sales and profitability. It is growth in reputation, talent and product market share. It's growth in valuation, innovation and talent retention. Growth is a complex problem, and it needs a sophisticated solution.
Businesses are increasingly one large, interconnected digital entity. A problem or opportunity in one area is now connected to everything else. We view our clients through this digital lens to knit together insight, creative, business design, digital build and customer engagement under one roof to solve today's most pressing business challenges.
Environmental, Social & Corporate Governance
We demonstrate our commitment to running a more sustainable, equitable and diverse organisation that displays leadership in governance and values, through our ESG Strategic Priorities. To learn more about our priorities and how we are committed to continually growing and improving them across the Group, you can visit the of our website, where you can also read our latest ESG Report.