We are looking for a friendly, dependable, and customer-focused Bakery Counter Assistant to join our team in a busy local bakery in Northern Ireland. The ideal candidate will be passionate about great customer service, have an interest in baked goods, and be able to work efficiently in a fast-paced environment. You will serve customers at the counter, package freshly baked products, and ensure the shop is clean, well-stocked, and welcoming.
Working times:
8:00 am - 4 pm, including Saturday work with a day off during the week
Job role
Greet and serve customers in a warm, friendly, and professional manner
Advise customers on product choices, including ingredients and allergens
Operate the till system accurately and handle cash/card transactions
Slice, bag, label, and package baked goods for sale or takeaway
Set up attractive product displays and replenish stock throughout the day
Maintain cleanliness of the counter, display areas, and customer seating (if applicable)
Monitor product quality and remove items past their best
Assist with stock rotation and checking deliveries against order sheets
Follow food safety, hygiene, and health & safety procedures in line with UK standards
Handle customer orders and pre-orders professionally and efficiently
Essential Skills and Qualifications:
Excellent customer service and communication skills
Basic numeracy and till operation skills
Ability to work on your feet in a busy environment
Good attention to detail when handling and packaging products
Punctual, dependable, and team-oriented attitude
Awareness of food hygiene and cleanliness standards
Willingness to work weekend
Desirable Attributes
Previous experience in a bakery, deli, cafe, or food retail setting
Knowledge of bakery products
Experience with allergen handling and food labelling
Job Type: Full-time
Pay: From 12.21 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Experience:
customer Service: 1 year (required)
bakery or food retail: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person