Job Description

The Faith Mission Bookshops and Cafes provide a neutral environment where our community can discover more about the Christian Faith, browse through our bookshop to source appropriate books and materials and enjoy outstanding coffee and food. This can all be done while enjoying conversations with our staff or fellow customers about Jesus Christ and following Him.

Our Ballymena Bookshop is long established with a great customer base situated in the heart of Ballymena town center.

Our vision is to be a place that provides a wide range of sound Christian resources alongside excellent customer service that builds on and broadens the traditional customer profile of this Bookshop.

We want to become a destination renowned for excellent quality and great atmosphere.

As part of this vision we are currently recruiting for a skilled Manger with:

previous experience of retail in a bookshop or hospitality venue with excellent ability to consistently deliver high quality service attention to detail - excellent presentation skills while ensuring high standards of cleanliness are maintained. creativity and innovation - the ability to bring new ideas & promotions to improve the experience of existing customers and attract new customers excellent customer skills - ability to understand and deliver customer expectations and needs excellent organizational skills - able to order and manage stock and stock control; work with approved suppliers to source quality merchandise and products willingness to work as part of a team and a personal Christian faith -- being able to speak about your faith in Jesus is a core part of our vision here at the Faith Mission. availability and flexibility to work weekends/shifts as required

This is a full-time, 37.5h per week role ( including alternate Saturdays), with a good level of flexibility and willingness to cover various shifts, holidays and sick days as required.

A good level of physical fitness and stamina will be required for this role, as you are on your feet most of the day and lifting/moving equipment and products.

Our Manager will play a pivotal part in ensuring our customers will love their time in the Faith Mission Bookshop and return again.

Key to this is effectively running the bookshop while optimizing the use of the premises to support the evangelistic objectives of the Faith Mission.

Responsibilities

Oversee daily operations of the bookshop, ensuring a welcoming environment for customers. Manage and train staff, fostering a collaborative team atmosphere. Implement effective merchandising strategies to enhance product visibility and sales. Ensure compliance with health and safety regulations and maintain high standards of cleanliness. Utilize strong communication and organizational skills to streamline administrative tasks and improve customer service.

We cannot accept overseas applications for this role, unless you have the right to work in the UK already secured.

Upon receipt of your interest in the position an

Application Form will be emailed to you which must be completed and returned to us for your application to progress.

Closing Date:

Monday 30th June 2025

Application forms

must be requested and returned by this date/time.

Interviews scheduled

for w/c 7th July 2025

Job Types: Full-time, Permanent

Pay: 26,656.50 per year

Benefits:

Company pension Employee discount Employee mentoring programme Free parking On-site parking Sick pay Store discount
Schedule:

Day shift Holidays Monday to Friday Weekend availability
Application question(s):

Has excellent customer service skill Has proven ability of operating effectively in a demanding, fast paced, team environment, paying attention to detail. Has an understanding and experience of marketing and sales techniques Has previous experience of staff management
Education:

A-Level or equivalent (required)
Experience:

Retail sales: 3 years (required) Budgeting: 1 year (required)
Work Location: In person

Application deadline: 30/06/2025
Reference ID: Bookshop & Cafe Manager Ballymena 37.5h
Expected start date: 01/08/2025