Job Description

Birch Avenue Nursing Home provides 40 nursing home beds for people with complex dementia. The Registered Provider and owner is South Yorkshire Housing Association, and we work in partnership with Sheffield Health Partnership University. The focus of the home is improvement and empowerment for the service user to engage in quality life experience.
We are seeking, caring, motivated and enthusiastic Healthcare Support Workers to join our Older Adults Specialist Care Team, supporting individuals living with dementia within a multi- disciplinary environment.
Successful candidates will demonstrate empathy, reliability and commitment to maintaining dignity and respect for the people we care for.
Previous experience working with those diagnosed with dementia is a desirable part to play, however, not essential as successful candidates will be given induction, training, and opportunities for personal and professional development, including individual supervision, Personal/ Professional Development Review and opportunities offered for career development.
As part of the team, you would be expected to be able to work shifts over a 24-hour basis including weekends and Bank Holidays, so a flexible approach is key.
Basic computer skills, verbal and written communication are essential to navigate this frontline care role.
Main duties of the job
The main duties of the role include:

• To implement identified care plans-direct delivery of care to our residents, under direction/supervision of Nurse in charge as part of their daily care needs
• Report observations of residents to Nurse in charge, to ensure appropriate review and evaluation of care plans take place. Monitor and report changes in patients' physical and emotional well- being to the Registered Nurse in Charge/ nursing team in order to appropriately escalate concerns, all working towards working together as a multi- disciplinary team.
• To maintain and promote person centred care in all aspects of service delivery ensuring resident/relative engagement and choice is part of this. Providing high quality, person- centred care, to those with complex dementia, older adult physical health and mental health conditions.
• To promote independence, choice, dignity, and respect throughout all hands-on care delivery. Supporting patients with personal care, mobility and activities of daily living by assisting with personal cares and activities of daily living, depending on the level of need assessed in the moment and what is documented within individualised care plans and risk assessments
• As part of the team, you will be responsible for maintaining the highest standards of care, following individual care plans. Maintain accurate and timely records of care in line with Trust Policy and Procedure

About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Details
Date posted
05 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience Dependent on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
457-25-7607858
Job locations
Birch Avenue Nursing Home
67 Birch Avenue
Chapeltown
S35 1RQ
Job description
Job responsibilities
A few examples of Healthcare support worker duties expected are as follows:

• Personal care delivery, including, washing, personal hygiene, dressing and feeding. Ensuring physical and emotional needs of residents are met.

• Engaging with activities, in and out of Birch Avenue to ensure emotional wellbeing is maintained for our residents, including involving their families and loved ones.
• Developing positive relationships with resident, relatives, and staff, maintaining dignity and respect of all.
• To document all care delivered as part of shift and work alongside colleagues as key worker for identified residents.
• To engage with and support relatives of relatives who are allocated within keyworker premise.
• To escort residents to areas within and out of the home, for, but not limited to social activities, healthcare appointments or transfers.
• To engage residents in meaningful activities as part of the day- to- day role.
• To assist and, report to, Nurse in charge, to ensure thorough and appropriate review and formulation of care plans is completed in a timely manner.
• Working flexibly to meet service requirements, to trust policy and procedures and maintain a safe environment in accordance with Health and Safety legislation.
• To share identified skills with colleagues to ensure our residents receive the best care possible.
• Take responsibility for personal and professional development, participation in supervisions and appraisals as per policy, and participate in agreed training and development sessions relevant to role.
• To take an active part in agreed learning, mandatory training, continued professional development, handovers, GP round, multi- disciplinary team discussion, Safety Huddles, Supervisions and Personal/ Professional Development Reviews
• To provide meaningful activities to provide well rounded emotional well-being and empowerment, and quality of life to the patients (residents)

Job description
Job responsibilities
A few examples of Healthcare support worker duties expected are as follows:

• Personal care delivery, including, washing, personal hygiene, dressing and feeding. Ensuring physical and emotional needs of residents are met.

• Engaging with activities, in and out of Birch Avenue to ensure emotional wellbeing is maintained for our residents, including involving their families and loved ones.
• Developing positive relationships with resident, relatives, and staff, maintaining dignity and respect of all.
• To document all care delivered as part of shift and work alongside colleagues as key worker for identified residents.
• To engage with and support relatives of relatives who are allocated within keyworker premise.
• To escort residents to areas within and out of the home, for, but not limited to social activities, healthcare appointments or transfers.
• To engage residents in meaningful activities as part of the day- to- day role.
• To assist and, report to, Nurse in charge, to ensure thorough and appropriate review and formulation of care plans is completed in a timely manner.
• Working flexibly to meet service requirements, to trust policy and procedures and maintain a safe environment in accordance with Health and Safety legislation.
• To share identified skills with colleagues to ensure our residents receive the best care possible.
• Take responsibility for personal and professional development, participation in supervisions and appraisals as per policy, and participate in agreed training and development sessions relevant to role.
• To take an active part in agreed learning, mandatory training, continued professional development, handovers, GP round, multi- disciplinary team discussion, Safety Huddles, Supervisions and Personal/ Professional Development Reviews
• To provide meaningful activities to provide well rounded emotional well-being and empowerment, and quality of life to the patients (residents)

Person Specification
Qualifications
Essential

• Care Certificate
• Experience working with dementia care
• Alternative evidence showing keenness to progress

Desirable

• NVQ in Health and Social Care
• Alternative Health and Social Care Qualifications
• Experience working within a caring role or facility

Experience
Essential

• Evidence of having worked within dementia care
• Working within a Team
• Working independently - using initiative

Desirable

• Evidence of having worked within COMPLEX Needs service
• Having not worked within dementia needs however shows enthusiasm

Skills
Essential

• Personable and approachable
• Keenness to learn and develop
• Engaged and Accepting

Desirable

• Personable, approachable
• Evidence of having worked well within a team
• Evidence of having worked well alone - using initiative
• Evidence of using person centred care at the centre of working practice

Person Specification
Qualifications
Essential

• Care Certificate
• Experience working with dementia care
• Alternative evidence showing keenness to progress

Desirable

• NVQ in Health and Social Care
• Alternative Health and Social Care Qualifications
• Experience working within a caring role or facility

Experience
Essential

• Evidence of having worked within dementia care
• Working within a Team
• Working independently - using initiative

Desirable

• Evidence of having worked within COMPLEX Needs service
• Having not worked within dementia needs however shows enthusiasm

Skills
Essential

• Personable and approachable
• Keenness to learn and develop
• Engaged and Accepting

Desirable

• Personable, approachable
• Evidence of having worked well within a team
• Evidence of having worked well alone - using initiative
• Evidence of using person centred care at the centre of working practice

Skills Required