Job Description

Based in our offices in Solihull you will provide an efficient and effective administrative support service within the Solihull Neighbourhood Mental Health Team. To assist the team administrator with administrative and secretarial duties and provide support to our clinical team.
Main duties of the job
The post holder will be responsible for supporting the provision of a administrative service within the Solihull Neighbourhood Mental Health Team.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
12 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
436-7431541
Job locations
Lyndon Resource Centre
Hobs Meadow
Solihull
B92 8PW
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Site based role Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Site based role
Person Specification
Qualifications
Essential

• NVQ Business admin level 2 or equivalent
• English GCSE grade 4 or equivalent
• Maths GCSE grade 4 or equivalent
• RSA II or equivalent

Desirable

• RSA Typing III or equivalent

Knowledge and experience
Essential

• Experience of dealing with sensitive/distressing issues.
• Significant secretarial experience preferably within a medical background.

Desirable

• Experience of working within a fast-paced environment.

Skills
Essential

• Ability to take minutes.
• Aptitude for ICT.
• Experience of using Rio, Emis and other healthcare systems

Desirable

• Ability to communicate at all levels.

Person Specification
Qualifications
Essential

• NVQ Business admin level 2 or equivalent
• English GCSE grade 4 or equivalent
• Maths GCSE grade 4 or equivalent
• RSA II or equivalent

Desirable

• RSA Typing III or equivalent

Knowledge and experience
Essential

• Experience of dealing with sensitive/distressing issues.
• Significant secretarial experience preferably within a medical background.

Desirable

• Experience of working within a fast-paced environment.

Skills
Essential

• Ability to take minutes.
• Aptitude for ICT.
• Experience of using Rio, Emis and other healthcare systems

Desirable

• Ability to communicate at all levels.

Skills Required