Job Description

Job Overview

Are you looking for a change? Do you want to make a difference? Do you enjoy being part of a team? If the answer to the above is YES, then one of Leicestershire's biggest employers wants to hear from you!


We want you to join our innovative, hard working and caring Outpatient Team, within Adult Eating Disorders.


You will be an integral part of the team, providing administrative support to your team, the wider admin team, external agencies, patients and families.


This demanding role will require the post holder to use their full range of administrative skills to ensure an efficient service is provided.

The role comprises a wide range of specific duties:

Managing the team's phoneline taking phone calls from Patients regarding arranging appointments, cancellations and queries. Ensuring appointment slots are filled for patients, so organisation skills are key! Sending correspondence, liaising with clinical staff, photocopying documents, scanning and both email and task management. Attendance to meetings which includes agenda setting and minuting of the meeting.

You will work alongside clinical staff to support the provision of high-quality care to patients, their loved ones and referring clinicians to ensure a smooth transition through our service.


You will need to be a good team player, utilising your initiative, have strong emotional resilience with excellent organisational and communication skills. You need to be able to work both on your own initiative and as part of the wider team prioritising your work effectively. Skills using word, excel, powerpoint and a good general knowledge of IT systems is essential.

Summary (Main duties and responsibilities)

This role is to support the clinical Outpatients Adult Eating Disorder team.


We are looking for emotionally resilient, hard-working and innovative people to supportive our extremely busy department. In return, we can offer flexible hours, full training and support and generous employee benefits.


All of these are designed to give you the most rewarding employment experience you can imagine; whether that is a better work-life balance, a step upwards on the career ladder or just knowing that you are contributing to the welfare of our patients. For more details, please see the attached and Person Specification.

We can and will work with you to help you achieve your goals.

Contact Details: fran.crothers@nhs.net

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us


Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.


We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.


Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.


We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.


For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).


All jobs will require permission to work in the UK.


For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.


Applicants at risk within the local NHS who meet essential criteria will have preference for interview.