Job Description

This is a 12-month fixed-term opportunity for a Band 3 Dialysis & Outpatient Administrator supporting North Central London (NCL) renal satellite units. The role is essential to the smooth running of dialysis services across multiple sites, with a focus on administrative coordination and patient-facing logistics.



Please note that visa sponsorship is not available for this post, and the role requires onsite presence between 07:30 and 20:00.



The successful candidate will be responsible for a range of key tasks, including booking patient transport and coordinating haemodialysis clinic appointments for patients recently discharged from inpatient care.



The successful candidate will also manage e-courier bookings for emergency blood samples, monitor and record transport-related incidents, and support outpatient clinic reconciliation. The role involves cross-covering other dialysis sites and escalating maintenance or logistical issues to management team when appropriate.



This post demands a high level of organisation, flexibility, and attention to detail, particularly given the extended operating hours of the units (07:00 to 01:00).



The administrator will play a vital role in ensuring patients receive timely care and that operational processes run efficiently across all locations.

Base site:

St Pancras Kidney and Diabetes Centre

Cross cover:

Tottenham Hale, Edgware and Barnet dialysis units



The Dialysis & Outpatient Administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre's multi-disciplinary team, patients, relatives and their carers.



Our department is looking for administrative members to join the team.



The individual will be placed within one of our four off-site dialysis units.

Our satellite locations are:

Tottenham Hale Kidney & Diabetes Centre



St Pancras Kidney Care Centre



Edgware Kidney Care Centre



and Barnet Renal Dialysis Unit



If you are energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience then we would like to hear from you.



The dialysis units are open Monday to Saturday from 0700am - 0100am

Admin working hours between 0730am-2000 Monday to Friday

37.5hrs full time only

Onsite post only



The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.



Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top



For more information please follow link https://www.royalfreelondonjobs.co.uk/



Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.