Job Description

The post holder will assist the Datix manager and systems manager in providing systems support and administration.

The post holder will often act as the first line of contact for staff seeking assistance regarding the reporting and reviewing of isafety events, and as such will need to deliver an excellent and consistent standard of interpersonal skills.

The post holder will:

Assist the Datix Manager in providing daily support to all users across all modules and across the Trust.. Produce regular reports from and respond to queries using Datix. Provide administrative support to the Datix Manager. Ensuring data integrity of incidents at all times by maintaining quality control

processes. Export to LFPSE



Provide front line telephone and e-mail assistance to local users for the Trust Risk management software analysing their difficulties to ensuring their problems are resolved

Provide a strong and focused technical and operational support function to users and to provide operational support to the clinical governance & risk team members

Support new team members during their induction.

Support with the development and delivery of training packages for Datix Risk Management and DatixWeb for staff throughout the Trust.

Maintain the security of the system ensuring a complete log of all users, access permissions, and new installations, removing access for leavers

Be proficient with the use of the Datix and produce regular and ad-hoc reports as required for the Datix Manager

Maintain data integrity ensuring high quality data enables accurate robust reporting by making corrections where necessary in order to meet internal and external reporting requirements



Be responsible for quality checking data in order to upload electronic data reports routinely from the Datix Risk Management System to the National Reporting Learning System (NPSA NRLS)



Input incidents onto the incident reporting database (Datix) as required.

Analysis of data to aid identifying trends and escalating to the relevant persons when necessary

Cross site travel involved when required

Prepare venues for meetings/ training sessions, including moving of furniture

Moving and assembling training equipment on and off site



The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.



Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top



For more information please follow link https://www.royalfreelondonjobs.co.uk/



Royal Free to be your best



1. RESPONSIBILITIES

Provide front line telephone and e-mail assistance to local users for the Trust Risk management software analysing their difficulties to ensuring their problems are resolved Provide a strong and focused technical and operational support function to users and to provide operational support to the clinical governance & risk team members Support new team members during their induction. Support with the development and delivery of training packages for Datix Risk Management and DatixWeb for staff throughout the Trust. Maintain the security of the system ensuring a complete log of all users, access permissions, and new installations, removing access for leavers Be proficient with the use of the Datix and produce regular and ad-hoc reports as required for the Datix Manager Maintain data integrity ensuring high quality data enables accurate robust reporting by making corrections where necessary in order to meet internal and external reporting requirements Be responsible for quality checking data in order to upload electronic data reports routinely from the Datix Risk Management System to the National Reporting Learning System (NPSA NRLS) To input incidents onto the incident reporting database (Datix) as required. Analysis of data to aid identifying trends and escalating to the relevant persons when necessary Cross site travel involved when required Prepare venues for meetings/ training sessions, including moving of furniture Moving and assembling training equipment on and off site

2. RESPONSIBILITY FOR PATIENTS

To ensure front line staff have access to Datix to record all patient safety, complaints, PALS and risks in a timely manner.

3. RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT

a) Training

Ensure attendance at training as appropriate to the needs of the role. Maintain comprehensive training records of who has been trained in each module.

b) Administrative Management

Produce high quality documentation in the agreed timescale to support staff by using appropriate Microsoft software. To include:

collecting and inputting data and produce reports; typing of documents; formatting of documents; producing templates; collating of documents including printing, scanning and photocopying; updating of spreadsheets; producing work to a high standard and achieving deadlines.

c) System Maintenance

See responsibilities

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4. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

The post-holder will have some awareness of the requirement to work in a way which is efficient and effective which adds value to the organisation. The post holder will ensure they have the skills, knowledge and competence to use physical resources appropriately.

5. RESPONSIBILITY FOR LEADING AND MANAGING

To work within Royal Free London NHS Foundation Trust values and ensure decisions made are aligned with the organisations objectives. To work within trust policies, procedures and guidelines To help signpost staff to an appropriate lead or manager as appropriate

6. RESPONSIBILITY FOR INFORMATION RESOURCES

Incidents (including Serious Incidents Requiring Investigation) Risk Register PALS Complaints Claims Alerts Freedom of information

7. RESPONSIBILITY FOR RESEARCH AND DEVELOPMENT

* To work in