Job Description

This role involves developing strong working relationships and working closely

with CDC Admin team leads, Admin Team NCL project teams, Service Leads

and service users relating to the service specialty they cover to ensure all

patients receive a consistent and effective service. This includes working with

consultants, medical, nursing and therapy teams, divisional and operational

managers, central appointment office, ward administrators, diagnostic and

imaging departments, external agencies e.g. GPs, other hospitals, social

services, police etc.

To develop knowledge and ability to provide cover for key elements of all

administration officer's work. To develop knowledge and ability to provide Admin

cover for the Senior Operations Manager in their absence.



Manage the day to day work of the administrative team.



Ensure that the administrative team adhere to Trust policies and standard operating procedures at all times, highlighting to senior management any situations where this is not achievable.



Manage sickness/absence and recording of annual leave of the team, ensuring service delivery is not compromised, coordinating duty rosters of team where appropriate.



Ensure ESR information including annual leave, sickness absence and any changes in employment contracts for the administrative team are maintained in conjunction with HR and payroll.



Ensure an equitable allocation and distribution of workload across all teams, with staff working flexibly to accommodate the needs of the patients and the clinicians they are supporting.



Manage the recruitment process for the appointment of new staff with support from the senior operations manager.



Coordinate and engage in the induction of new team members across the Trust, sharing knowledge and expertise of administrative processes and functions.



Monitor individual and team performance regularly, holding 1:1 meetings, appraisals (SDRs) according to Trust Policy and team meetings.



With the support of the relevant manager, be responsible for conducting any investigation with regards to performance and conduct issues in line with Trust guidelines.



The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.



Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top



For more information please follow link https://www.royalfreelondonjobs.co.uk/



Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.