Job Description

We have a fantastic opportunity for an Administrator to join the team on a bank basis at HMP Wymott, a Category C male prison located near Preston. HMP Wymott has capacity of around 1,100, and has a varied and complex population.
HMP Wymott offers a fast paced, unique rewarding environment to learn and develop. Our admin team are at the heart of the healthcare team, supporting all healthcare pathways (primary care, mental health and substance misuse), and delivering excellent customer service to patients.
Salary
This is a bank position, with an hourly rate of 13.25.
Hours
This bank role offers shifts between Monday to Friday, 8am and 4pm.
How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course

• Competency framework

• Regional and national career development opportunities

• Our bespoke Learning Management System to address your learning needs

• Support from the wider team

Candidates are required to have a Legal right to work in the UK, and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
What you'll be doing
As our new Bank Administrator, your responsibilities will include:

• Dealing with patients, healthcare colleagues and other professionals over the phone, face to face and via email, delivering a high level service at all times
• Provide a high quality admin service to the healthcare team
• Coordinate clinics and chase referrals (internal and external)
• Arrange and chase hospital appointments, prisoner release and transfers, and arrange appointments for follow on care
• Scan paperwork, process applications, and collect paperwork from the wings

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
What we'll look for in you
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Our new Bank Administrator will have:

• Experience within an administrative role / setting - any experience in a healthcare environment would be an advantage (GP surgery, hospital etc)
• Excellent customer service skills
• Have a proactive and flexible approach to work - we are a busy, close knit team where we all work together!
• Confident in using data, maintaining databases and producing reports

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Location
HMP Wymott
Position
Administration and Business Support
Advertising Salary
13.25 per hour
Vacancy Type
Casual/Bank
Schedule Type
Part Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Bespoke induction, including our Introducing Health in Justice training course.
Minute Training
Our bespoke Learning Management System to address your learning needs.
Apprenticeship pathways to study topics like:

• Business Administrator L3
• Data Literacy Level 3
• Data Fellowship L4
• Team Leader L3
• Chartered manager L6
• Senior Leader L7

At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Practice Plus Group