Job Description

Bank Catering Assistant

Job Type: Bank

Location: Katherine House Hospice

Salary: 14.76 per hour

Closing date: 15 July 2025 however may close earlier if over subscribed

Telephone Interview date: 18 July 2025

Face to face interviews: 22 July 2025

Are you a catering assistant who wants to use your experience to make a difference?

You could be just who we're looking for!

About us

We are Katharine House Hospice, and we're dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible.

We value people

- so much so, it's one of our three key values as a charity.

The role

We are seeking to recruit a casual Catering Assistant to support our catering team in providing meals for patients 365 days per year. You will assist in all aspects of preparation and service of all meals to patients, considering special dietary needs and ensuring a clean and hygienic environment. Hours are to be arranged as and when required.

Skills and experience

Food Hygiene certificate. If out of date, online training can be provided

Experience of preparing, cooking and serving food

Approachable, trustworthy and a team player

An enhanced DBS clearance will be required for this role.

Join us and make a difference

If you're passionate about people and want to contribute to a mission that matters, we'd love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.

If you'd like to know more about this role, without commitment, please contact the HR Department on 01785 218257.

How to apply -

To the link below to submit a CV via indeed

Closing date: 15 July 2025, however may close earlier if over subscribed

Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.

Department Objectives

It is essential to the delivery of this mission that efficient housekeeping, maintenance, catering and laundry services are available to all departments of Katharine House.

Role within the Department

The Bank Cook's role is to provide cover in the absence of the Cook. The role of the Cook is to assist the main cook of the day to provide meals for all patients. All cooks must ensure that all work within the kitchen is carried out according to Food Hygiene Regulations and in an efficient and timely manner. Consideration to special dietary needs of our patients is essential.

Function and ResponsibilitiesSpecific Objective

s

The post holder will be responsible for providing support to Cook's, as well as preparation of all meals and beverages to all the patients within Katharine House.

The post holder will be expected to prepare and cook all meals in the absence of

the Cook.

The post holder will maintain a clean and hygienic environment for all food

preparation and serving

The post holder will assist in supervision of the volunteers working in the kitchen.

Key Tasks and Responsibilities

Detailed below are areas of activity, which the post-holder is expected to carry out. The list is not comprehensive.

The post holder will:

1. Give consideration to special dietary needs of individual patients

2. Prepare ad hoc meals for patients as and when needed

3. Take menu orders for lunch from Day and In-Patient patients

4. Assist in preparation and cooking of all meals

5. Supervise the volunteers providing mid morning drinks

6. To prepare and serve all meals in the absence of the main cook

7. Temperature probe all high risk food and record evidence

8. Serve lunches to all patients ensuring that food, both hot and cold, is served at the appropriate temperature

9. Clear lunches and clean kitchen

10. Set up afternoon drinks trolley

11. Prepare tea for In-Patient unit

12. Serve afternoon drinks and snacks - both units

13. Prepare and serve evening meals for In-Patient unit (if covering the main cook)

14. Clear evening meals

15. Set up evening drinks trolley

16. Prepare trolley for breakfast the following day

17. Maintain a clean environment in all areas used for preparing and serving food

18. Maintain stock levels in kitchen and store, preparing purchase orders, monitoring and record keeping

19. Stock the Tuck Shop

20. Maintain Supplies in Staff Room for staff beverages

Other Tasks and Responsibilities

1. Ensure that Store Room and kitchen cupboards are kept in a clean and tidy condition

2. Cooks often work individually but frequently come into contact with all visitors to the hospice, members of the public, staff and patients. Cooks are expected to work in a courteous, friendly and appropriate manner with members of the hospice team, patients and members of the public.

3. All staff are required to understand the nature of confidentiality as it applies to information about staff and patients. Information must not be given to anyone, other than authorised personnel, if it relates in any way to matters considered confidential by Katharine House Hospice.

Health and Safety

1. All employees have a responsibility to abide by the safety practices and codes authorised by Katharine House Hospice and are responsible for maintaining safe working practices.

2. Cooks are required to report any Health and Safety issues to their line manager and are specifically responsible for Health and Safety in the kitchen.

Key Competencies and Skills Requirements

Qualifications

No specific qualification needed

Competencies

Basic Cooking Skills

Understanding of special dietary needs

General Induction Requirements

Introduction to the building

Fire procedures

Health and Safety

Policies and Procedures

Specific Induction Requirements

Introduction to the kitchen

Introduction to ordering systems

Post Holder Specific Training Requirements

Level 2 Food Hygiene Certificate

PERSON SPECIFICATION - Bank Catering Assistant

Qualifications

Good General Education - Essential

Food Hygiene certificate- Essential

NVQ Level 2 Food Preparation and Cooking or equivalent experience - Desirable

Experience & Knowledge

Experience of preparing, cooking and serving food- Essential

Experience of catering for special dietary needs- Desirable

Experience of maintaining a clean & hygienic food preparation environment- Desirable

Experience of working with volunteers- Desirable

Previous work in a care/healthcare setting- Desirable

Skills and attributes

Basic cooking skills- Essential

Good People skills- Essential

Good communication skills- Essential

Ability to prioritise competing demands- Essential

Attention to detail- Essential

Other

Confident manner- Essential

Team Player- Essential

Self-starter- Essential

Flexible attitude- Essential

Positive attitude- Essential

A 'can do' approach- Essential

Pay: 14.76 per hour

Benefits:

Free parking
Application question(s):

Do you require sponsorship? Please note we don't provide sponsorship Are you flexible over working weekends?
Licence/Certification:

Food Hygiene Certificate (required)
Work Location: In person

Application deadline: 15/07/2025