Job Description

Are you a Healthcare Support Worker with healthcare experience wanting to work in the South West's largest hospitals, in a role with full flexibility? Join our Bank!
Here are a few reasons to apply!

• Our bank workers are valued members of our team and have access to exceptional benefits, including access to the NHS Pension scheme, full training and induction support, and completion of the care certificate
• We offer flexible working patterns to meet your needs, offering early, late, long days and night shifts with competitive rates
• State of the art facilities - work within our award-winning Brunel building!

To undertake this role, you must:

• Have at least 6 months experience working in a healthcare setting within the past 12 months OR are a Student Nurse, having completed your first placement (please ensure this is documented in your application)
• GCSE A*- C (grade 4 and above) in English & Math's or equivalent.
• Be able to work a minimum of 2 shifts, in a rolling 4 month period and remain compliant with all essential training, to remain in post

Advance notice of Interview: Tuesday 28h October, based in Central Bristol, BS1 3LH
Collaborative BankWe are excited to announce that we are part of a collaborative bank with North Bristol Trust (NBT). If you are currently working as a bank staff member at either UHBW or NBT, you do not need to apply for a bank role with the other trust. Successful candidates will be able to book shifts across both Trusts.
Main duties of the job
A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.
You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.
Please note, you will be expected to do 5 days of induction within a week period. If successful, you will be employed on a zero hour agreement and on occasions you will be required to work between our Bristol and Weston sites.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Details
Date posted
08 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
13.85 to 25.35 an hour per hour (inclusive of A/L)
Contract
Bank
Working pattern
Flexible working
Reference number
339-TA-NBTX-HCSW1025
Job locations
Southmead Hospital
Bristol
BS10 5NB
Job description
Job responsibilities
For a full overview of the , please refer to the PDF attached as an additional document to this advert.
Nursing Care

• Support Registered nursing/ midwifery staff in the provision of basic nursing care to patients by assisting patients to maximise their independence with:a) Personal Hygieneb) Diet & Fluidsc) Dressingd) Toileting, including emptying and changing urine drainage bags according to Trust procedurese) Mobilising, regaining independencef) Rest & Sleep
• Help to promote and maintain a clean and comfortable environment on the ward/department, which meets the needs of patients, their relatives/carers and friends.
• Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times e.g. fluid charts, food charts and care plans, recording of height and weight.
• Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. Chaperone patients during intimate procedures as required.
• Escort non-acute patients who do not have treatment in progress and/or their relatives/carers to other departments within the Trust and other hospitals within the locality.
• Be aware of the importance of good health and the health education needs of patients which are identified within individual care plans.
• Ensure courtesy and respect is shown at all times.

Job description
Job responsibilities
For a full overview of the , please refer to the PDF attached as an additional document to this advert.
Nursing Care

• Support Registered nursing/ midwifery staff in the provision of basic nursing care to patients by assisting patients to maximise their independence with:a) Personal Hygieneb) Diet & Fluidsc) Dressingd) Toileting, including emptying and changing urine drainage bags according to Trust procedurese) Mobilising, regaining independencef) Rest & Sleep
• Help to promote and maintain a clean and comfortable environment on the ward/department, which meets the needs of patients, their relatives/carers and friends.
• Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times e.g. fluid charts, food charts and care plans, recording of height and weight.
• Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. Chaperone patients during intimate procedures as required.
• Escort non-acute patients who do not have treatment in progress and/or their relatives/carers to other departments within the Trust and other hospitals within the locality.
• Be aware of the importance of good health and the health education needs of patients which are identified within individual care plans.
• Ensure courtesy and respect is shown at all times.

Person Specification
Education/Training/Qualifications
Essential

• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• Ability and willingness to undertake appropriate training

Work Experience
Essential

• At least 6 months recent work experience in a healthcare setting

Knowledge/Skills/Abilities
Essential

• Excellent communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills
• Adapt to quickly changing situations

Personal Qualities
Essential

• Flexible and adaptable to change, able to work a range of shifts and moving across wards, departments as the need arises
• Enthusiasm and commitment to working within health care setting

Person Specification
Education/Training/Qualifications
Essential

• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• Ability and willingness to undertake appropriate training

Work Experience
Essential

• At least 6 months recent work experience in a healthcare setting

Knowledge/Skills/Abilities
Essential

• Excellent communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills
• Adapt to quickly changing situations

Personal Qualities
Essential

• Flexible and adaptable to change, able to work a range of shifts and moving across wards, departments as the need arises
• Enthusiasm and commitment to working within health care setting

Skills Required