Job Description

Bank Health Support Worker - Hollybank (Children's Short Break Service)



Hours are variable and worked as shifts covering 7 days a week, inc nights as and when required. These shifts can be advised in advance or at times at short notice



Are you looking for a different challenge?



We are looking for Health Care Support Workers who are caring, compassionate, and genuinely interested in working with children and young people with complex healthcare needs and challenging behaviours.



It's our job to give children / young people a home away from home by providing a caring environment where our focus is on meeting their needs - whether this is having fun, or growing in confidence and developing skills for independence.



You will be an essential part of our team, playing a valuable role in providing care and support to ensure the needs of the children are met.



While experience in working with children and young people, particularly those with learning disabilities and complex healthcare needs, is beneficial, so too is a genuine passion for making a difference in the lives of children and young people. Your ability to adapt to various situations, work collaboratively, and provide a safe environment will be key.



Proposed interview date week beginning 30th June 2025



To assist senior support staff in the day-to-day care of children receiving short-term breaks at Hollybank.



To assist as a member of the team in the development of a homely and caring atmosphere, that is able to provide for the children and young people's physical, sensory, emotional, intellectual and social needs.



To contribute to the development of individual children's profiles and care plans and assist senior staff in implementing individual care plans for each child receiving a service.



We will provide you with the necessary support and training to excel in your responsibilities, ensuring that you are equipped to provide the highest quality care. Being part of our team offers opportunities for personal and professional growth.



Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.



Compensation is contingent upon NHS experience and current banding/pay point.



We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.



To be aware of and respond to children's emotional and physical needs and report on these to the senior staff. To assist the children in the creation and maintenance of a homely environment that is conducive to their personal development. To participate in the implementation of individual care plans under the supervision of senior staff. To recognise the children's individual rights to privacy, confidentiality, dignity and respect and to help them to make choices and decisions To respond to individual children's personal care needs and help them to maintain a good standard of personal hygiene. To promote a daily routine and when on night duty, settle children into bed and monitor their sleep patterns during the night as required. To accompany children on outings into the community. In line with Bromley Healthcare's Medication Procedure, to participate in regular proficiency assessments and attend regular in-house medication updates. To administer P.R.N and routine medication using agreed competency frameworks. To record accurately in Medication Administration Record Chart (MAR) in accordance with the medication and record keeping procedures. To safely check and record medication on admission and departure in accordance with medication procedure In line with Bromley Healthcare's Enteral Feeding policy, to participate in proficiency assessments and competency framework, and attend regular in-house updates. To undertake clinical skills assessments following training. To be aware of and assist in meeting children's individual healthcare and behavioural/emotional/sensory needs and respond appropriately. To monitor and maintain the safety and security of the children and report issues as appropriate to the senior staff in charge. To maintain the secure keeping of impress money, petty cash, children's money and personal belongings in line with Bromley Healthcare policy. To use a variety of communication methods according to the needs of the children. To give to children and young people opportunities to develop their independence skills and to make choices, to listen to their views and respond appropriately. To develop and maintain the ability to manage children with challenging behaviours and complex health care needs including the application of appropriate strategies. In line with the individual child's risk assessment and care profile to be responsible for children and young people's care and activities under the direction of senior staff reporting back any issues or changes in the children's needs, so care plans can be reviewed and updated as required. To ensure that the health and safety needs of the children and young people are met with an appropriate focus on risk taking To undertake domestic tasks such as shopping, washing, ironing, cleaning surfaces and appliances in agreed designated areas. To develop a working knowledge of child protection procedures reporting any concerns to the manager, deputy manager or senior on duty. To ensure work methods are sensitive to people's gender and culture. To immediately report to senior staff any incident or practice which is, or may be, to the detriment of the children or colleagues/the service. To record incidents on Radar, daily log book and in sanctions or restraints books, whichever is appropriate. To participate in actions to achieve Bromley Healthcare and Hollybank's service objectives. To participate in action plans to ensure compliance with National Minimum Standard (Children's Homes 2011) and recommendations of Ofsted and Regulation 44 Reports. To maintain accurate records as required by the service and Bromley Healthcare in paper or electronic format and to record activity on EMIS To maintain the security and appearance of the building, reporting any faults including faulty equipment promptly to the Management team within Hollybank. To observe confidentiality of records and health information at all times and be aware of and practice the principles of data protection and Caldicott principals. To deal with telephone and/or email messages sensitively taking appropriate action as required, or ensure they are passed on for action to a senior member of staff. Record calls in the daily handover books and on individual EMIS records where appropriate. To receive initial complaints sensitively and ensure they are responded to by a member of the senior team, as per the Bromley Healthcare complaints procedure. * Any other duties as designated by senior staff and commensurate with the post.