Job Description

JOB SUMMARY - About the Role



To provide an efficient and effective stock control and distribution service within the Pathology department, supporting diagnostic services across all Trust sites. This includes the receipt, storage, rotation, and issue of stock items, ensuring availability of essential materials to laboratory and clinical staff, maintaining stock accuracy, and ensuring compliance with health and safety and infection control standards



MAIN DUTIES & RESPONSIBILITIES



Communication



Communicate clearly and courteously with internal staff (laboratory, clinical, and procurement teams) and external suppliers. Respond to stock and delivery queries in person, by phone or email. Escalate supply issues and discrepancies to the Supervisor/Manger promptly.

Analytical and Planning



Monitor stock levels using inventory management systems. Assist in routine stock checks and stocktaking procedures. Alert supervisor of potential stock shortages or excess. Prepare and supply stock to area of the Hospital and GP surgeries as required. Adhere to Health and Safety requirements and advice whilst carrying out your role, with particular attention to lifting and carrying and mainiting a tidy and safe workspace. Deliver stock to areas within the Hospital. Complete store request orders within the desired turnaround time. Unload large deliveries safely into storage aread. These larger deliveries may arrive on pallets and involve extended periods of moving and lifting stock. Exercie judgement and provide general advice when dealing with enquiries - analyse problems, seek advice where necessary to resolve problems. To make up blood cultures packs for hospital use.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.



We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.



MAIN DUTIES & RESPONSIBILITIES



Communication



Communicate clearly and courteously with internal staff (laboratory, clinical, and procurement teams) and external suppliers. Respond to stock and delivery queries in person, by phone or email. Escalate supply issues and discrepancies to the Supervisor/Manger promptly.

Analytical and Planning



Monitor stock levels using inventory management systems. Assist in routine stock checks and stocktaking procedures. Alert supervisor of potential stock shortages or excess. Prepare and supply stock to area of the Hospital and GP surgeries as required. Adhere to Health and Safety requirements and advice whilst carrying out your role, with particular attention to lifting and carrying and mainiting a tidy and safe workspace. Deliver stock to areas within the Hospital. Complete store request orders within the desired turnaround time. Unload large deliveries safely into storage aread. These larger deliveries may arrive on pallets and involve extended periods of moving and lifting stock. Exercie judgement and provide general advice when dealing with enquiries - analyse problems, seek advice where necessary to resolve problems. To make up blood cultures packs for hospital use.

Clinical Duties



Incidental patient contact when delivering stock to ward locations.

Policy and Service Development



Follow Trust and departmental SOPs, including those related to stock control, infection control, and manual handling. Suggest improvements to current procedures where applicable.

Financial and Physical Resources



Responsible for careful use and secure storage of stock items and supplies. Ensure correct rotation of stock and disposal of expired items. Assist in processing goods received and returned. Be responsible for the receipt of deliveries from suppliers.

Staff Management



Participate in training new staff in store-related duties when required.

Information Resources



Use inventory and procurement systems (e.g., NHS Supply Chain portals or bespoke inventory software). Maintain accurate records of stock levels, deliveries, and discrepancies

Effort, Skills and Working



Physical Skills



Use of pallets, trolleys, and manual handling equipment. Competent use of computer systems for stock management and reporting. Competent in Microsoft outlook and basic computer skills.



Physical Effort



Frequent standing, walking, bending, and lifting (moderate loads).



Mental Effort



Frequent need for concentration when checking deliveries and stock records. Occasional interruptions due to urgent supply requests or delivery issues.



Emotional Effort



Minimal emotional effort required. Role is busy and requires organisational skills.



Working Conditions



Working within multiple storerooms with occasional time within clincal areas of the department.



This job profile is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder.



The post holder will be expected to perform any other duties or responsibilities as assigned by management, within scope of the role.



KEY WORKING RELATIONSHIPS

Key Relationships:

Pathology laboratory staff Procurement and Finance teams Stores Supervisor / Operational Managers Clinical staff from wards/department * Suppliers and couriers