Job Description

Are you looking for a flexible role in a welcoming environment? We are seeking reliable and professional Out of Hours Bank Receptionists to join our team supporting our out of hours service in Surrey. This is an excellent opportunity for those who enjoy interacting with people, have strong organisational skills, and can maintain a calm, friendly presence during quieter or unexpected shifts outside of regular hours.
This role will be based at either:
Cranleigh Base -- Cranleigh Hospital, High Street, Cranleigh, Surrey GU6 8AE - Weekend shifts
Guildford Base - Royal Surrey County Hospital, Egerton Road, Guildford, Surrey GU2 7XX - Weekend morning shifts
Epsom Base - Epsom General Hospital, Dorking Road, Epsom, Surrey KT18 7EG - Weekday Evenings & Weekend morning shifts
What you'll be doing
As an Out of Hours Bank Receptionist, you will be the first point of contact for visitors and callers, managing the front desk with professionalism and care. You'll assist with basic enquiries, ensure security protocols are followed, and support the smooth running of the service during evenings, weekends, and holiday periods. If you're adaptable, trustworthy, and keen to contribute to an essential community service, we'd love to hear from you.
What you will need:
Excellent telephone manner and communication skills, both written and verbal.
Excellent organisational and administration skills, with previous admin experience and a strong customer service focus.
Computer skills - particularly Excel and Word - with an understanding of confidentiality/data protection.
What you will get:
Pay: 12.21-13.06 per hour (depending on shift)
Free online and face-to-face training.
Opportunities for ongoing training and career progression into other operational roles within our services.
Practice Plus Group benefits including online shopping discounts and vouchers, pension, free eye tests, cycle to work schemes and more.
What we'll look for in you

• Good general education

• Good organisational & administration skills

• Ability to work effectively under pressure

• Accuracy and attention to detail

• Effective telephone manner

• Good computer skills and familiarity with word / email packages

All Locations
Dorking Out Of Hours All Locations is a required field
Position
Receptionist
Advertising Salary
12.21 - 13.06 Depending on Shift
Vacancy Type
Casual/Bank
Schedule Type
Part Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Free access to Reward Gateway discount scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
You get to know people over the weeks and months, and you can see them start to improve when they are having treatment...it's really nice, you can make a difference and help someone overcome difficulties.

Skills Required