Job Description

Bank Senior Healthcare Assistant - Community Team
Sue Ryder, St John's Hospice
St John's Road, Moggerhanger, Bedford, MK44 3R
Ad hoc Hours - Bank
12.37 - 12.62 per hour (plus enhancements and competitive benefits 30% enhancements for nights and weekends)
*NVQ Level 3 (2) or equivalent & UK Driving licence and own transport essential for this role*
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters.
About us
Sue Ryder St John's Hospice is in Moggerhanger in Bedfordshire. We provide expert palliative and end-of-life care in the hospice and the community. We are here to help you and your loved ones, with everything from pain and symptom management to emotional and practical help.
About the role
This is an exciting opportunity for an experienced Health care assistant who wants to work in a supportive environment where care of the patients comes first. This role is based within our friendly and supportive community team and involves visiting people in their own homes to provide support to people when they need it most.
The successful applicants will play an active role within our multidisciplinary team including. Specialty Doctors, therapy staff, volunteers, nurses and other vital members of the MDT. Working with our patients and their families in the community requires a holistic approach to ensure the best possible outcomes. Whether in the last months, weeks, or days of life, or living with grief, we help people live the best life they possibly can.

• Promote choice in the delivery of care and support.
• Review and make suggestions to enhance the service users experience.
• Participate in care planning.
• Observe service users' conditions and report changes.
• Supporting service users to have their views and experiences considered in the way the service is provided and delivered.

About you
In palliative care no day is the same. Working on our inpatient unit provides a unique opportunity because we care for patients with such a variety of conditions and symptoms. If you'd like to develop your knowledge of many different conditions and the impact this has on patients and their families a role in palliative care with Sue Ryder is for you.
We want to hear from dedicated healthcare assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they are highly professional, passionate and dedicated to providing incredible end of life care.
Our ideal candidate will be empathetic and have a real drive to improve the lives of those living with life limiting conditions. They will have a minimum of 1 years' experience of working in a UK based health or social care role and have a clear understanding of palliative, end of life and community care.
Minimum Essential Criteria:
UK driving licence (International does not meet the requirements)
Ability to travel independently
Ability to assess and adapt care to meet individuals' needs
Strong communication and interpersonal skills
NVQ level 3 in health and social care (or equivalent)
Awareness of person-centred and inclusive care principles
Desirable Criteria:
Experience delivering lone working care
Confidence in using digital care documentation tools
Sue Ryder provides a thorough induction with supernumerary time to settle into the role and full training/competency assessment will be provided.
There is plenty of scope to further develop your own skills in specialist palliative care, and planned career progression through our education programme and development framework is encouraged.
If you would like to arrange an informal visit to our hospice, please let us know.
Benefits
Enhanced pay for unsociable hours
Company pension scheme
Continuation of NHS pension (terms and conditions apply)
Healthcare Cash plan, to claim back costs of routine healthcare
Death in Service benefit
Staff discount of 10% on new goods online at shop.sueryder.org
Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.
Once in post you'll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion
Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Skills Required