Job Description

About Four Seasons Hampshire

Discover the charm of Four Seasons Hotel Hampshire, nestled within a restored 18th-century manor set against the tranquil backdrop of the English countryside. Located just 10 minutes from the town of Fleet and Farnham and 45 minutes from London, the grounds span over 500 acres and the hotel offers a varied selection of restaurants focusing on use of local produce, banqueting for 200 and 24-hour room service.

About the role

Banquet Supervisors lead the team of Banquet Servers in set-up, break down and service of all Banquet functions. This is a hands on role, working with the team, and in constant liaison with both onsite and external Event planners, in order to produce the most incredible events.

What you will do

Train, evaluate, lead, motivate. Coach all employees in the Hotel's banqueting operation to ensure that established cultural and core standards are met; daily activities and planning for outlet operation. You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. You should be able to describe and ensure quality of all food items, ingredients, and preparation methods. Provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner. Control staffing and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. You will attend regular operational meetings to ensure effective coordination and partnership between departments. Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. Work collaboratively and professionally with co-workers and supervisors.

What you will bring

Previous experience in Banqueting or a related role, with at least 1-2 years in a supervisory or management position. Strong knowledge of Banqueting standards, Excellent leadership and communication skills. Ability to motivate and manage a team in a fast-paced environment. Attention to detail and a commitment to high standard of service. Ability to handle guest feedback and resolve issues in a professional and efficient manner. Flexibility to work varied shifts, including weekends and holidays. Basic computer skills

Benefits

Highly competitive remuneration package Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath) Guest Experience Program, including an overnight stay with breakfast Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment Excellent Training and Career Development opportunities 28 days holiday per annum including bank holidays (increasing based on length of service) Group Personal Pension Plan upon completion of three months' service Bupa Dental Insurance after 1 years service Opportunities to build a successful career with global potential Access to Wagestream - a salary advance benefit Discounted Gym Membership WeCare Employee Well Being Platform Uniform and free meals on duty Employee Recognition Programmes and more!!
Job Type: Full-time

Pay: 28,402.92-40,000.00 per year

Work Location: In person

Reference ID: BRBS08