Job Description

Join our vibrant team at Ham Yard Hotel, where hospitality meets creativity and every day is filled with excitement. As a Bar-Back, you'll be the backbone of our dynamic bar operations, providing essential support to ensure our guests have an unforgettable experience.


At Firmdale Hotels, we don't just offer jobs; we offer pathways to fulfilling careers in the dynamic world of Food and Beverage. This entry-level role is perfect for those with a passion for hospitality and a desire to grow within a thriving environment.

Responsibilities:

Work closely with bartenders and fellow team members to deliver seamless service, embodying the spirit of teamwork that defines our establishment. Uphold our commitment to exceptional customer service, anticipating guest needs and ensuring their satisfaction throughout their visit. From setting up the bar to replenishing supplies, your keen eye for detail will ensure every aspect of our bar operations runs smoothly. Bring your enthusiasm to the forefront as you engage with guests, enhancing their experience with your positive energy and genuine hospitality. Take advantage of the opportunity to learn and grow within a bar setting, with mentorship and support provided for those eager to progress in their career.

What you Need:

The ability to thrive in a fast-paced environment and quickly adapt to changing priorities or guest needs. Clear and effective communication skills are crucial for collaborating with team members and ensuring seamless service delivery. A proactive approach to tasks, demonstrating the initiative to anticipate needs and take action without constant supervision. Efficiently manage your time and prioritise tasks to ensure all responsibilities are completed promptly and effectively. The capacity to think on your feet and resolve challenges that may arise during service, maintaining composure under pressure. The role may require lifting, carrying, and standing for extended periods, so physical stamina and endurance are important. From preparing garnishes to maintaining cleanliness, a keen eye for detail ensures the quality and presentation of our bar offerings. Approach each task with enthusiasm, maintaining a positive attitude that uplifts team morale and enhances the guest experience. Collaboration is key in our dynamic environment, so being a supportive team player who values cooperation and camaraderie is essential. Above all, a genuine passion for hospitality and a commitment to delivering exceptional service are fundamental to success in this role.

What We Offer:

Competitive hourly rate from 15.00 to 16.00 inc Service Charge Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.


We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel - One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel - One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel - AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel - Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel - One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/


If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.


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