The Swan at Lavenham, High Street, Lavenham, Suffolk. CO10 9QA
The Swan at Lavenham are looking for an experienced person to join their team of hospitality experts as a Bar Manager.
Full time role
Pay:
24,420.00 - 27,000.00 per annum
We are seeking an experienced and dynamic Bar Manager to lead our bar team and ensure an exceptional guest experience. The ideal candidate will possess a strong background in hospitality, with a focus on food preparation, culinary skills, and team management. As Bar Manager, you will be responsible for overseeing bar operations, maintaining high standards of service, and fostering a positive atmosphere for both staff and patrons.
What we are looking for:
Extraordinary Service, ensuring every part of your daily activities is in pursuit of delivering 'A Blow your Socks Off' guest experience
Dedicated to The Details, overseeing all departments you'll need an eye for details to ensure the highest of standards are met
Hospitality Expert, the host with the most and the ability to put guests instantly at their ease
Unity in Community, working closely with a team, the ability to lead, motivate and inspire is essential
Making it Happen, if you spot an opportunity to improve the guest experience, do it, we're looking for someone who isn't going to walk on by
Responsibilities:
Supervise daily bar operations, ensuring efficient service and adherence to quality standards.
Manage inventory levels, including ordering supplies and maintaining stock control.
Train and mentor bar staff in serving techniques, food safety practices, and customer service excellence.
Develop and implement creative drink menus that align with current trends while ensuring cost-effectiveness.
Maintain cleanliness and organisation of the bar area in compliance with health and safety regulations.
Collaborate with kitchen staff to coordinate food production and ensure timely service of food items.
Handle customer inquiries and resolve any issues to enhance guest satisfaction.
Monitor staff performance, providing feedback and conducting performance reviews as necessary.
Part of the F&B team so working in the restaurant as well as working for events
Requirements
Proven experience in a similar role within the hospitality industry, preferably in a restaurant or hotel setting.
Strong leadership skills with the ability to manage a diverse team effectively.
Knowledge of food safety regulations and best practices in food preparation and production.
Excellent communication skills with a focus on customer service and team collaboration.
Previous experience in supervising or managing teams is essential.
Culinary experience or cooking skills are highly desirable.
Familiarity with barista duties is an advantage but not mandatory. If you are passionate about creating memorable experiences for guests while leading a talented team, we encourage you to apply for this exciting opportunity as our Bar Manager.
Benefits of working as an Assistant Hotel Manager
A share of the tips
Free Golf at Thorpeness Golf Club and Hotel
28 days annual leave p.a.
50% off food in all our hotel restaurants
B&B in any of our hotels from only 50 per room, per night
Discounted products at our Weavers' House Spa
Hospitality Action - Employee Assistance Programme, Retail Discounts
Company pension scheme
Tailored company induction and continued training and development opportunities
About The Hotel Folk:
Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
You must be eligible to live and work in the UK to apply for this role as we cannot offer sponsorship
If you think you might be well suited to this role and would like to apply, please send your CV to our HR team by emailing
careers@thehotelfolk.co.uk
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