Job Description

Overview

About Us
The Swan Inn is a busy and growing gastropub and Italian restaurant in the heart of Felsted, also known for our popular Sunday Roasts. We pride ourselves on excellent customer service, a welcoming atmosphere, and high-quality food and drink. With our current Bar Manager moving on, we're looking for a dedicated Bar Manager to take charge of our vibrant bar and keep it running smoothly. Onsite living accommodation is available if required.

We are seeking an experienced and dynamic

Bar Manager

to oversee daily operations within our vibrant hospitality environment. The ideal candidate will possess strong leadership skills, a passion for excellent service, and a comprehensive understanding of food and beverage management, preferably Itailian Cuisine. This role offers an exciting opportunity to lead a talented team, ensure exceptional customer experiences, and uphold the highest standards of food safety and quality. Previous experience in restaurant, hotel, or bar settings is highly desirable, alongside a background in culinary arts or food production. The successful applicant will be responsible for managing staff, maintaining operational efficiency, and fostering a welcoming atmosphere for guests.

Responsibilities

Supervise and coordinate the daily activities of the bar team, ensuring smooth service delivery. Oversee food preparation and cooking processes related to bar snacks or light meals, maintaining high standards of presentation and quality. Manage stock levels, order supplies, and ensure proper storage in accordance with food safety regulations. Lead by example in serving customers with professionalism and hospitality, ensuring an outstanding guest experience. Implement training programmes to develop team members' skills in serving, food safety, and overall customer service excellence. Monitor compliance with health and safety regulations across all aspects of bar operations, including food production and kitchen procedures. Organise staff rotas to optimise coverage during peak hours while maintaining labour costs. Handle customer feedback or complaints promptly to uphold the establishment's reputation. Collaborate with kitchen staff to coordinate food and beverage offerings effectively. Ensure cleanliness and organisation within the bar area at all times.

Experience

Proven supervising experience within a restaurant, hotel, or hospitality environment. Strong team management skills with the ability to motivate staff and foster a positive working atmosphere. Extensive knowledge of food preparation, cooking techniques, and culinary practices related to bar service. Experience in food safety standards and food production processes. Background in hospitality roles such as serving or barista experience is advantageous. Familiarity with restaurant or hotel operations, including managing stock levels and organising staff schedules. Demonstrated leadership qualities with excellent communication skills. This position offers an engaging environment for those passionate about hospitality and dedicated to delivering exceptional service standards while leading a professional team.
Job Type: Full-time

Pay: 24,420.00-32,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person