Job Description

We have a fantastic opportunity for a committed & hardworking individual, looking for a new chapter in their career, to come and join our team at The Idle Rocks & St Mawes Hotel in St Mawes, South Cornwall. LIVE IN AVAILABLE!

DEEP KNOWLEDGE OF COCKTAILS AND WINE IS REQUIRED.

ABOUT OUR HOTELS

The Idle Rocks & St Mawes Hotel are located on the Roseland Peninsula in the heart of St Mawes, an idyllic spot voted as the best seaside town in the UK. Anchoring St Mawes reputation as a desirable Cornish location, these boutique hotels are considered the region's top luxury British retreats.

The Idle Rocks

, the 19-bedroom

Relais & Chateaux hotel

encapsulates a blend of traditional coastal culture and contemporary design. Complete with an award-winning restaurant led by Executive Head Chef Guy Owen, a relaxing treatment room and unprecedented views across the water. Its location, accompanied by hospitality that is genuine and engaging, radiates a calming environment providing the perfect all-around escape for couples, solo travellers, and families alike.

Winner of 'Best Hotel of the Year' & 'Best Restaurant of the Year' in both awards, Cornwall Tourism Awards 2022 and the South West Tourism Awards 2022.

St Mawes Hotel

offers 7-individually designed bedrooms; classic luxury meets seaside chic. Lively and informal, yet without compromising on taste and style, the Upper Deck Restaurant is a convivial experience, enjoying the best locally sourced ingredients. The Lower Deck bar offers a wide range of Cornish gins & real ales and there a weekly Live Music nights showcasing some of the best South Wests up & coming talent too. The adjoining 30-seat private dining Courtyard Room is perfect for a private party, a wedding reception or a special place to dine with family or friend, whilst our state-of-the-art luxury Hidden Cinema offers audiences a unique cinema going experience, with special screenings throughout the year.

COMPANY BENEFITS

FREE FERRY

travel if commuting from Falmouth

MONTHLY TIPS!

Generous

Staff Discounts

Relais & Chateaux UK & Worldwide

property discounts

Friends

and

family rates

Meals and drinks

whilst on duty

Free parking

LIVE-IN AVAILABLE

(Accommodation near to the hotel with parking)

Training & Career progression

plans

Sailing

lessons during the summer months Use of

The Hidden Cinema

Flexible shift patterns

Enrolment in

Hospitality Action Employee Assist program

, offering support and advice for a range of topics 24/7 Company

Pension Plan

(Nest)

Life insurance

Objective

Coordinating daily Beverage management operations at The Idle Rocks. Responsible for the delivery of first-class guest service at all time. Responsible for growing the team spirit between the front of house and kitchen staff. Maintaining the beverage's revenue & quality goals. The smooth running of the operations. Maintain company philosophy through standard operating procedures and sequence of service. Recognise and, if required, correct service standards during the operation. Feedback & complaint handling.

Responsibilities

Manage beverage purchasing, beverage menu designing, marketing of new products and VIP customer requests. Manage all FOH positions, including scheduling, developing, and coaching employees, motivating the team, and continuing to drive sales. Lead bartenders in everyday functions and assist with inventory control. Utilize POS system to accurately charge customers, track revenue reports and ensure timeliness of food and beverage. Participate in the selection, design, development of POS system and take charge of weekly inventory. Review financial transactions such as the budget and payroll records to ensure the weekly expenditures are accounted for and authorized Train bartenders. Provide good guest service and reduce guest complaints. Report to Food & Beverage Manager.

About you

A relaxed willingness to respond to challenges with a "can do" attitude. A commitment to achieving the best possible solutions. Creative problem solver, and sees 'problems' as 'opportunities' Flexible approach - understanding that the hotel environment requires flexibility in terms of the role, always being guest focused and being willing to conduct tasks out with the F&B department should there be a business need to do so.

Special aptitudes

Infectious personality, warm and welcoming by nature. Proactive individual who responds rather than reacts to the needs of the hotel and its guests. Dedicated and committed to their current role, as well as their own development and progression within the hospitality business. Excellent organisational skills. Strong team player - essential. Flexible approach to working hours. Smart appearance and professional manner. Must work well under pressure with ability to prioritise. Able to work on own initiative. Good sense of humour - essential.
The hotel will depend on a Bar Manager who is 100% committed to the success of the whole hotel, not just F&B.

Qualifications

Hospitality related qualifications are desirable, however not compulsory should your

experiences prevail

.

Contract

Job Types:

Full-time, Permanent.

Salary: Depending on the experience. Attractive package

+ TIPS

Schedule

: Day shift, Monday to Friday, and weekend availability.

More information:

The Idle Rocks Hotel: https://idlerocks.com/ St Mawes Hotel: https://www.stmaweshotel.com/ Relais & Chateaux: https://www.relaischateaux.com/gb/

What are you waiting for? Join us and start a new path to success!

Job Types: Full-time, Permanent

Pay: From 32,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount On-site parking
Work Location: In person