32,000 - 35,300
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade
Other
HL5#
Contract type
Permanent#
Type of role
Other#
Working pattern
Full-time#
Number of jobs available
1
Contents
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Location
About the job
Benefits
Things you need to know
Apply and further information
Location
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Westminster
About the job
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Job summary
We are looking for a Bar Manager to join the Catering and Retail Services Office at the House of Lords. This position will be based in the Woolsack Bar where you will manage all aspects of service delivery, including daily operations, management of staff, product development, marketing, administration and financial management.
This is a great opportunity to work onsite at Parliament! This is an exciting opportunity for someone that likes a fast-paced environment and delivering first class customer experience to Staff, Visitors and Members of the House
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Job description
You'll be accountable to:
o Manage, develop and sustain the business maximising revenue opportunities, ensuring all related operational costs are controlled to generate net contribution.
o Develop a pro-active marketing strategy for the bar to maximise financial contribution of the department within CRS.
o Ensure that the daily service delivery for all operations is carried out to the highest standards at all times.
o Display pro-active management of the bar team, ensuring objectives are set, standard operating procedures are carried out and monitored.
o Ensure the highest standards of customer care are achieved when communicating with customers and third parties at every stage.
o Ensure that correct House procedures and protocols are maintained at all times, including active management of access criteria set for the bar.
o Review product offer and pricing policy, in consultation with senior CRS management.
If this sounds like something you would like to hear more about, please apply below.
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Person specification
What we're looking for:
o Excellent Customer service skills.
o Experience in the Hospitality industry.
o Strong Organisational skills.
It would be even better if you had or if you're willing to learn
o Intermediate food safety qualifications.
o Personal licence qualification.
o Exceptional communication skills, with the ability to interact well at all levels.
o Commercially astute with a focus on maximising sales and profitability whilst still meeting customer requirements.
o The ability to establish credible and professional relationships with staff/services at all levels.
o Competent in the use of IT including experience of using EPOS systems, good knowledge of MS Office and the internet.
o Tact, discretion and the ability to work quickly under pressure.
The job description provides full details about the role and what we are looking for.
Benefits
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Alongside your salary of 32,000, House of Lords contributes 9,270 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
What you'll get in return:
o 30 days annual leave (increasing to 35 after one years' service).
o Generous pension scheme.
o Parliamentary health and wellbeing programme.
o The opportunity to witness history in the making!
The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
o Make laws.
o Check and challenge the actions of the government through questions and debates.
o Investigate public policy and provide a forum of independent expertise.
Things you need to know
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Selection process details
Please complete your online application by
23:55
on
Sunday 9th November 2025
.
If you require any reasonable adjustments during the application process, please contact HLRecruitment@parliament.uk
Job offers are standardly offered at the minimum of the salary range.
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, gender/sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
Feedback will only be provided if you attend an interview or assessment.#
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.#
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.#
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.#
Contact point for applicants
Job contact :
Name : Recruitment Team
Email : hlrecruitment@parliament.uk
Recruitment team
* Email : hlrecruitment@parliament.uk
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