Job Description

Job Summary:

The Bar Supervisor oversees the daily operations of the bar, ensuring smooth service, exceptional guest experiences, and efficient team performance. This role supports the Bar Manager in maintaining high standards of product quality, cleanliness, and customer service, while also managing staff training, stock control, and compliance with licensing and safety regulations.

Key Responsibilities:

Supervise and motivate bar staff to deliver consistent, high-quality service and maintain a welcoming atmosphere. Ensure all beverages are prepared and served according to company standards and recipes. Handle customer inquiries and complaints promptly and professionally to maintain guest satisfaction. Oversee opening and closing duties, including cash handling, till reconciliation, and daily sales reporting. Monitor stock levels, assist with inventory counts, and communicate shortages or ordering needs to management. Maintain bar cleanliness, organization, and adherence to health, safety, and hygiene standards. Train and support team members in bar procedures, service techniques, and responsible alcohol service. Collaborate with management to plan promotions, events, and specials to drive sales and enhance the guest experience. Enforce company policies and licensing laws to ensure a safe and compliant work environment.

Qualifications:

Previous experience in a restaurant or hospitality setting, preferably in a supervisory role. Strong leadership and communication skills. Ability to work in a fast-paced environment and handle pressure. Customer-focused mindset with problem-solving abilities. Flexibility to work evenings, weekends, and holidays as needed.

Preferred Skills:

Knowledge of POS systems and basic computer skills.
Job Type: Permanent

Work Location: In person