to support our busy fine-dining country pub. The ideal candidate will possess strong leadership skills, a passion for excellent service, and a comprehensive understanding of food and beverage management. This role involves supervising staff, ensuring high standards of food safety and quality, and creating an inviting atmosphere for our guests. The successful applicant will play a key role in maintaining our reputation for exceptional hospitality and ensuring smooth operational flow.
Responsibilities
Supervise and motivate team members, fostering a positive and efficient work environment
Develop and implement innovative drink menus, including cocktails and non-alcoholic options
Ensure compliance with licensing laws, health regulations, and safety procedures
Handle customer enquiries, complaints, and feedback professionally to enhance guest satisfaction
Monitor inventory levels, order supplies, and manage vendor relationships
Train staff in serving techniques, food safety protocols, and hospitality best practices
Organise promotional events or themed nights to increase patronage
Requirements
Proven supervising experience within a restaurant or hospitality environment
Strong team management skills with the ability to lead by example
Background in restaurant or hotel service roles; barista experience is advantageous
Excellent organisational skills with the ability to multitask effectively under pressure
Leadership qualities with a focus on customer service excellence
Knowledge of beverage mixing, cocktail creation.
Familiarity with hospitality software systems for reservations and stock management is desirable
A passion for delivering outstanding guest experiences in a vibrant setting
Job Types: Full-time, Permanent
Pay: From 12.21 per hour
Expected hours: 20 - 30 per week
Benefits:
Discounted or free food
Employee discount
On-site parking
Work Location: In person
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