Job Description

Bar Supervisor

Zero hour contract / 15.65 per hour

ABOUT THE LIC

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

For over sixty years, we've been proud to provide vital frontline welfare services to multi- generational Irish diaspora in London.

The

Bar Supervisor

plays a key role within the Bar and Events Team at the London Irish Centre (LIC), supporting the Bar Manager in establishing the venue as London's premier Irish bar. This dynamic role goes beyond day-to-day bar supervision and includes venue setup, technical support, and involvement in the events business. Working closely with the Event Manager, the Bar Supervisor ensures that the LIC's technical facilities--particularly AV and sound equipment--are kept in top condition, offering exceptional event experiences. Additionally, the role involves collaborating with the Cultural Events Team to support live performances and events. This is a fantastic opportunity to be part of building and enhancing the identity of the London Irish Centre while gaining hands-on experience in managing bars, events, and live performances.

Key Responsibilities:

Day-to-Day Bar Operations:

Supervise the bar team, ensuring all tasks and checklists are completed and the Hub Bar remains clean, organized, and well-stocked. Hold the team accountable for maintaining these standards.

Timesheet Management:

Complete timesheets for zero-hour contracted bar staff, ensuring accuracy and timely submission to the Bar Manager for approval before payroll deadlines, including tracking additional hours or any absences.

Training & Development:

Assist the Bar Manager in training new staff and managing casual or agency bar staff ensuring tasks are being split fairly, with the intention all staff are achieving the same goals.

Event Stock Management:

Ensure that the bar is fully stocked for each event, including fulfilling any special requests from clients, and maintaining a smooth operation throughout the event.

Stock Takes & Reconciliation:

Assist the Bar Manager with weekly stocktakes and reconcile stock with sales reports to maintain accuracy.

Cellar Management:

Perform regular checks on equipment, ensuring that the beer line system and cellar remain clean and functioning at the highest standard.

Venue Setup & Event Logistics:

Lead the room setup and turnaround process, working with the Event Manager to identify any additional staff or resources needed for complex setups and smooth event delivery. Ensuring that pre-event checklists have been completed.

Technical Facilities Management:

Collaborate with the Event Manager to ensure all technical equipment (e.g., AV systems, projectors) is in good working order. Schedule any necessary maintenance to avoid disruptions during events.

Event & Shift Coordination:

Represent the Bar Team at weekly diary management meetings, providing feedback on past events and planning to ensure staff coverage during core and event hours.

Customer Experience Improvement:

Work with the Bar Manager to identify and implement improvements to the bar delivery and overall customer experience.

Event Management:

Supervise bar operations during events, managing both the LIC team and agency staff.

Efficient Operations:

Ensure that the bar runs smoothly, and staff operate efficiently during events, keeping the operation under control and within budget.

Banking & Financial Oversight:

Reconcile daily cash and banking and raise any concerns to the Bar Manager.

Scheduling & Inventory Management:

Create daily work schedules and ensure that stock and inventory are managed and maintained effectively. Ensuring that any upcoming large events are considered and appropriately planned for.

Health & Safety:

Assist the Bar Manager in ensuring all health & safety protocols are up to date. Communicate any maintenance or operational issues promptly.

Fire Safety:

Be responsible for fire safety procedures, conducting fire briefings for staff and customers, ensuring clear understanding of emergency procedures and escape routes.

Customer Service Excellence:

Lead the team in providing exceptional service to clients and customers, making the LIC a standout venue for hospitality.

Safety Prioritization:

Ensure the safety of all staff and guests, ensuring that everyone leaves the venue safely after events.

Bar Supervisor Requirements:

Experience:

At least one year of experience in a supervisory or leadership role in a hospitality environment.

Customer Service:

Proven ability to deliver outstanding customer service consistently.

Communication Skills:

Strong verbal communication skills and the ability to engage with staff, clients, and event organizers effectively.

Leadership & Motivation:

Strong leadership skills with a passion for developing and motivating staff.

Tech-Savvy:

Proficient in using computers and POS (Point of Sale) systems.

Pressure Management:

Ability to maintain high standards of service and operation, even under pressure.
This is an exciting opportunity for someone looking to take on a challenging yet rewarding role in a vibrant and growing venue, where they can contribute to its success while advancing their career in bar management and event coordination.

Application packs are available online at https://londonirishcentre.org/about/work-london-irish/

Applications are considered on a rolling basis; please apply as soon as possible.

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage Black, Asian, minority ethnic and disabled applicants, valuing the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

Pay: Up to 15.65 per hour

Ability to commute/relocate:

London NW1 9XB: reliably commute or plan to relocate before starting work (required)
Experience:

bar supervisor: 1 year (required)
Language:

English (required)
Licence/Certification:

Personal Licence (preferred)
Work authorisation:

United Kingdom (required)
Location:

London NW1 9XB (preferred)
Work Location: In person