Job Description

Job Overview:

Here at Urban Village Pubs, we're looking for a dedicated Bar Supervisor to join our team at The Victoria. With us, you'll be responsible for overseeing the daily operations of the bar area, ensuring a high standard of service, and leading a team of bar staff. You'll also help ensure compliance with health and safety regulations, manage stock levels, and, importantly, provide an excellent customer experience.

Key Responsibilities:

Supervise Bar Staff: Lead, motivate, and manage a team of bar staff, ensuring excellent customer service standards are maintained.

Customer Service: Ensure that customers are greeted promptly, served efficiently, and provided with a friendly, professional service at all times.

Stock Control: Oversee stock levels, manage deliveries, and ensure that stock is stored appropriately and rotated. Work with the management team to place orders as necessary.

Health & Safety Compliance: Ensure all legal requirements, including alcohol licensing, health and safety regulations, and hygiene standards, are strictly adhered to.

Cash Handling: Monitor and manage cash and card transactions, ensuring accuracy and security in line with company procedures.

Training & Development: Assist with training new bar staff and provide ongoing coaching to ensure high levels of performance.

Opening and Closing Procedures: Oversee opening and closing procedures, ensuring that the bar is ready for service, clean, and secure at the end of the day.

Job Type: Full-time

Pay: 12.50-12.75 per hour

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person