in our fully refurbished staff accommodation just a 10 minutes' walk from the hotel.
Thurlestone Hotel & Spa is a luxury, family-owned, 4-star 65-bedroom hotel situated on the spectacular South Devon coast. The hotel includes the 2 AA Rosette Trevilder Restaurant, Voyage Spa, 9-hole golf course, The Village inn Pub as well as a range of sports facilities including tennis and a seasonal kids club.
Our mission statement is
"we strive to exceed our guests' expectations so they wish to return"
and we know that we would not come close to achieving this without the wonderful people that work here.
Delivering the high-levels of hospitality and first-class service that guests have experienced here for over 120 years would not be possible without the right team so when recruiting we are looking for people with the right personality, attitude and passion to deliver an exceptional experience to all of our guests and support their colleagues at all times.
Key responsibilities
Giving a warm welcome to all guests and interacting with them during their visit.
To support the Bar Manager in the supervising of the Bar department.
To ensure complete guest satisfaction with service and efficiency.
Focus on optimising sales and increase revenues through upselling, promotions and implement changes to improve profitability.
Supervise bar and wine service and be aware of the days business and ensure the department is prepared and organised.
Train junior staff in the correct procedure for bar and wine service in the Restaurant.
Support the Bar Manager to ensure the department is working to the required profit % and improve this where possible.
Support the Bar Manager to ensure food and wine service is compatible with Restaurant service standard and vice versa and that all food and beverages standards are maintained and followed through.
Employee Benefits
Yearly Profit-Related Pay Bonus
Tips
Discounted Hotel Stay (our sister property and Pride of Britain hotels)
Complimentary gym and spa usage
Complimentary on-duty meals
Complimentary parking
Food & Beverage discounts
Gift Voucher discounts
Discounted Friends & Family rates
Employee Assistance Programme
Professional Development & Training
Job Types: Full-time, Part-time, Permanent
Pay: 13.50 per hour
Benefits:
Discounted or free food
Employee discount
On-site parking
Profit sharing
Work Location: In person
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