Job Description

OUR BUSINESS

The Two Bridges Alehouse & Kitchen is one of the few small businesses left in the heart of London. We offer a professional, challenging, and collaborative environment with many opportunities to grow and thrive in your career. We are driven by our goal to achieve excellence in our work.

PERSONAL QUALITIES FOR THIS ROLE

Key Characteristics

You love people and enjoy serving them.

You are obsessed with great-tasting food and drink.

You are calm under pressure.

You have the ability to focus on attention to detail.

You have high standards of personal presentation.

You are confident and courteous.

You are able to motivate and encourage teams.

You have a high standard of communication skills.

You are hardworking, committed, and willing to develop business, team, and self.

You are flexible in the approach to the business needs. (Tasks, hours, and responsibilities)

ROLE AND RESPONSIBILITIES

The Bar Supervisor/Manager is a key role within the business: assisting the owners of the business in delivering a high level of customer service by maintaining a professional & efficient business both front & back of house and deputising for the owners in their absence.

Duties Will Include:

To support business owners in delivering business aims and objectives. To ensure that the business complies with legislative compliance issues, such as health & safety, food hygiene etc. To assist in the recruitment and training of the team. To handle customer enquiries and demonstrate positive problem solving. To prepare the business for trade to the required standard.
o To ensure the smooth running of the business during working hours and ensure that all planned events begin on time and as intended.

To complete the closedown of the business with due regard for security and safety. To accurately complete stock & order procedures & receipt of deliveries.
o To maintain discipline and compliance within the team.

To maintain the security of all stock, cash, pub property and customer belongings while on the premises. To assist in the management of financial targets and budgets to maximise profitability. To maintain high focus on social media and contribute to promoting the business. To attend business reviews, training, appraisals, and team meetings as required by the Owners. To perform supporting tasks as required by the Owners.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Personal Licence Holder (Preferred). Good Literacy/Numeracy skills. Computer Literate

PREFERRED SKILLS

Preference will be given to candidates who have:

Management experience and references to demonstrate experience at this level. Demonstrated compliance in Health & Safety. Demonstrated initiative and organisation skills. Demonstrated timeliness and responsibility. Demonstrated Commitment to the business. Follow the below Critical Actions:
1. Engage with as many customers as possible when outside the bar or kitchen.

2. Maintain a high standard of cleanliness in the workplace.

3. First response to a challenge is "Thank you, we'll find a way".

Possess the following Core Values:
1. Integrity

2. Hospitality

3. Fortitude

ADDITIONAL NOTES

This is a keyholding position so a clean DBS check may be required. This is a part-time role that will require between 20 and 30 hours per week predominantly evenings and weekends.
Acceptance of this position will require you to commit to the Company for at least 1 year.

Exceptional performance as a Senior Manager for over 2 years will qualify you to begin training with JAT Academy giving you the opportunity to take on your own JAT pub.

Job Type: Part-time

Pay: 13.50-15.00 per hour

Expected hours: 20 - 30 per week

Additional pay:

Loyalty bonus Tips
Benefits:

Employee discount
Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Every weekend Holidays Monday to Friday Night shift Weekend availability
Experience:

Hospitality: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 23/05/2025
Reference ID: MGMTMAY25
Expected start date: 26/05/2025