Job Description

About Us

Turo Turo is a full-service, casual dining Filipino BBQ & Grill concept in the heart of Tooting Broadway. We offer a bold, accessible, and innovative Filipino BBQ experience, designed for those eager to celebrate, explore, and feed their curiosity for Filipino cuisine and culture.

Inspired by the Filipino karinderya and street food stalls -- Turo Turo means "point point" in Tagalog -- we began as a humble street food stall, bringing the vibrant flavours of Filipino BBQ to London's food markets.

We're looking for a dedicated and experienced Bar & Floor Supervisor to join our close-knit team. This is a hands-on role where you'll help us deliver the lively, welcoming service we're known for -- from mixing cocktails behind the bar to making sure every guest feels at home on the floor.

The ideal candidate is proactive, quick to learn, and ready to grow with us as we continue our journey from street food roots to a beloved local favourite.

Key Responsibilities

Team Leadership

? Lead and motivate the front-of-house and back-of-house teams to deliver excellent service and teamwork.

? Assist with training and onboarding new team members to ensure they understand their roles and responsibilities.

? Act as the go-to person for staff during shifts, providing guidance and support as needed.

Operational Management

? Oversee daily operations, including opening and closing procedures, shift handovers, and ensuring smooth service flow.

? Monitor and maintain high standards of cleanliness, organization, and efficiency across the venue.

? Support the management team in scheduling staff and ensuring adequate coverage during busy periods.

Customer Experience

? Ensure guests have a positive experience by addressing concerns or complaints promptly and professionally.

? Be a visible presence on the floor, engaging with customers and assisting staff where

needed.

? Maintain a deep understanding of the menu and offerings to assist customers and support upselling efforts.

Administrative Duties

? Assist with inventory checks, stock control, and supply orders to ensure the restaurant is fully

operational.

? Handle card transactions, and support end-of-day financial reconciliations when required.

? Ensure compliance with health and safety regulations and company policies.

What We're Looking For

? Skills: Strong leadership, organizational, and interpersonal communication skills.

? Personality: Positive, approachable, and solutions-focused, with a can-do attitude.

? Flexibility: Available to work evenings, weekends, and holidays as needed.

? Knowledge: Familiarity with restaurant operations and customer service best practices.

Job Types: Part-time, Temp to perm, Zero hours contract

Pay: From 14.00 per hour

Expected hours: 15 - 35 per week

Additional pay:

Tips
Benefits:

Employee discount
Work Location: In person