Job Description

We are currently looking to employ a barista/counter assistant for a busy Italian cafe. As a front of house employee you must provide our clients with a professional and friendly service. You must be able to take food and drink orders, produce beverages and deliver food to the tables. We are looking for someone who has patience, personality and perseverance to work under pressure within this role.

Role duties:

These include the following:

Speaking and interacting with both new and regular customers

Provide excellent customer service to ensure satisfaction, being friendly and polite at all times

Take customer orders and deliver food

Make menu recommendations, answer questions and provide information regarding food allergies

Effective communication skills and work well with others during busy periods

Up-sell additional products when appropriate

Check dishes and kitchenware for cleanliness and presentation

Carry dirty plates and glasses to kitchen for cleaning

Maintain a clean and sanitised work environment

Help with the clean down at the end of the day

Regularly perform stock checks and place new orders

Follow health and safety guidelines

Requirements:

Previous experience in the catering industry

Hands on experience with cash register and ordering information system

Basic maths skills

Attentiveness and patience with customers

Strong organisational and multitasking skills, with the ability to perform in a fast-paced environment

Punctual and maintain regular and consistent attendance

Contribute to a positive work environment

Must be able to work on weekends and bank holidays

Job Types: Full-time, Part-time, Permanent

Pay: From 12.25 per hour

Additional pay:

Tips
Benefits:

Discounted or free food On-site parking
Schedule:

Day shift
Ability to commute/relocate:

Penarth CF64 5BP: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person