Job Description

Job description

The Opportunity on Offer

The Food and Beverage Barmen work in a busy environment where no two days are the same.

A customer facing role means being on show - so smart appearance is important along with a warm welcoming smile as you make our guests feel comfortable and relaxed.

At Macdonald Hotels, our people are the key to the Company's success and our guest's satisfaction. As well as being confident and approachable, commitment, enthusiasm and energy are essential along with excellent communication skills which will enable you to interact with guests, interpret and act on their needs and liaise with others in your team.

What we are looking for

serving drinks, taking orders, handling payments, and maintaining a clean and welcoming bar area. Key responsibilities include greeting customers, making recommendations, and ensuring a positive customer experience

They communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. They monitor tableware to ensure it is presentable to guests while at the same time they maintain the cleanliness, sanitation, and organization of assigned station and service areas.

As they are the face of the company we ensure uniform and personal appearance are clean and professional, maintain.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

Make sure the fit is right

Please consider the above criteria carefully before starting your application, as when recruiting it's important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.

The successful candidate must posses -

Excellent attention to detail

Proactive approach to challenges and can do - must do attitude*

Immaculate presentation standards in all that you do*

Excellent communication skills with guests and colleagues at all levels*

Passion to exceed expectation first time, on time, every time*

Candidates must be able to work flexibly including weekends and be eligible to live and work in the UK.*

Job Type: Casual

Pay: From 13.50 per hour

Casual hours: 8 - 40 per week

Benefits:

Discounted or free food*

Employee discount*

Company pension

Free parking*

Work Location: In person

Additional pay:

Commission pay*

Tips*

Schedule:

Flexitime | Weekend availability*

Work Location: In person

Pay: 13.50 per hour

Additional pay:

Commission pay Tips
Benefits:

Company pension Discounted or free food Employee discount Flexitime Free parking
Schedule:

Every weekend Monday to Friday Weekend availability
Work Location: In person

Expected start date: 16/06/2025