Job Description

Job Introduction

We're experience makers

.


And relationship builders.


And we're

hiring!

Most people only dream of being at the most exclusive places or out-of-this world events. At Sodexo Live! you don't dream it, you live it every day. Here you'll grow your skills at the most celebrated events and venues alongside a team of hospitality professionals that work, celebrate, and make memories together. Because we're more than just waiters.


Be part of something

greater.

We currently have an opportunity for

Bars Duty Manager

to join our amazing team at

Headingley Stadium, Leeds

This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. With the opportunity to work at both Matchday and Non-Matchday Events.




Main Responsibilities
Manage the logistics for all bar departments at the venue Work shifts as and when required Apply attention to detail, ensuring the customer receives a quality product and service every time Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times Be in attendance at core service times ensuring that all customers receive the best possible service as well as providing an initial point of contact should there be any questions or complaints Organising and delivering events and functions to the required standards Knowledge of health & safety and food safety in a catering environment and its implementation at site particularly in relation to bars and back of house Maintain levels of quality, cleanliness, food safety and hygiene in line with company SEMS, Safeguard and local authority regulations i.e. EHO, HSE Ensure security is maintained and events are staffed appropriately and in accordance with licensing laws and Licensing Procedures. Embrace and grow a 'zero accidents culture' within your team by ensuring the accurate reporting of near misses and accidents as well as reporting any equipment defects to your line manager in line with company procedure Ensure the correct storage and disposal of beverages and packaging in line with company policies and procedures Ensuring that all equipment used is in safe working order, checked regularly and any faults reported to management, ensure equipment is not used until safe To be aware of the evacuation procedures and adhere to them in the event of an evacuation Ensure all company documents are completed with integrity and that due diligence is practiced at all times Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and report & return of any sub-standard items Completion of a monthly equipment and stock take of all goods under responsibility Actively manage and encourage your team, ensuring that company expectations are adhered to at all times. Positive team culture and high levels of productivity and employee engagement are demonstrated Maintain high standards of appearance and personal effectiveness across the department Ensure all staff adhere to the uniform and personal hygiene policy as detailed within Company Induction pack. Continue to develop one's own skills and knowledge within the position Able to work on own initiative and within a team environment. Undertake any other reasonable task as directed by the Head of Operations Gain a sound knowledge of the site EPOS system, including operational fiunctionality as well as back of house reporting. To ensure maintenance and cleaning schedules, for all departmental areas and ensure that all tasks have been properly completed to the required standard. To follow all safe working practices where applicable. To report any broken equipment to your line manager, such as tables and chairs, removing it from circulation and either disposing of it or moving it to await repair. To ensure that all work is carried out in safe, professional and non-hazardous manner, in accordance with company Risk Assessments and Safe Systems of Work and to report any defects to equipment or unsafe practices to your line manager. Promoting Sodexo Live! and Headingley Stadium in a positive manner to the public at all times. Ensure accidents and illnesses are reported promptly and in the correct manner. To attend all meetings and training sessions when required. To consistently show a proactive and flexible approach to all areas of your work and work to the best of your ability at all times. To complete any reasonable request whilst being adaptable to changes. Comply with all company social media policies. To ensure all breaks are taken at the correct times in line with company policy. Comply fully with COSHH regulations. To supervise as required, including matchdays, special events, meetings and events and banqueting functions. To assist with training of casual staff if required



The Ideal Candidate
Proven leadership skills to lead and motivate a team Previous track record of employment in a similar role Proven experience in stock management, labour spend control and customer service Experience in working with Point of Sales Systems Competent IT skills including MS Word, MS Excel and MS Outlook Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels Good time management and organizational skills Ability to work well under pressure managing multiple workloads Knowledge of Health and Safety Able to demonstrate attention to detail and adherence to standards Positive approach to learning in role and identifying own training needs as appropriate Self-motivated with a sense of own initiative Ability to work effectively as part of a team Flexible approach to role - must be available to work different shifts including evenings and weekends



About The Company

Sodexo Live!

We're Experience Makers.

And go-getters, fanatic foodies, and community pillars.


At

Sodexo Live!

build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive.

We

Belong

to a team that feels like family,

ACT

with purpose and be inclusive,

Thrive

in our career, while able to

Be Live

in the moment creating exceptional memories.



After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Because at

Sodexo Live!

we're so much more.


Be part of something greater

Why choose Sodexo Live! -

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won't just craft the moment... you'll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.


Globally

Sodexo Live!

contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.


Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library.

Sodexo Live!

is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.


Package Description

Rate of Pay

: 13.80 per hour