You will act as a trusted bathroom solutions specialist, handling inbound enquiries, converting leads into sales, and delivering tailored advice to both trade and retail customers. The role blends strong product knowledge, excellent customer service, and commercial insight to help clients bring their ideal bathrooms to life.
Benefits:
Perkbox
: 24/7 discounts, wellbeing tools, online GP & more
Company Pension Scheme
Group Life Assurance (up to 3x salary, subject to service)
Staff Discount on all products
Cycle to Work Scheme
Employee Assistance Programme
Long Service Awards
23 Days Annual Leave + Bank Holidays + Birthday Off
Key Responsibilities:
Confidently manage all bathroom sales enquiries, delivering expert guidance throughout the customer journey
Develop and nurture strong, long-term relationships with both trade and retail customers
Offer specialist product knowledge and create bespoke bathroom solutions tailored to customer needs
Produce accurate quotations, process orders efficiently, and proactively follow up on sales opportunities
Maintain up-to-date CRM records and monitor sales activity and performance
Work closely with showroom teams and suppliers to ensure smooth order fulfilment and delivery
Reconnect with lapsed accounts and identify upselling opportunities across the Watford area
Assist with bathroom product promotions and support wider marketing initiatives
Requirements:
Proven experience in bathroom showroom sales (essential)
Strong product knowledge across bathroom suites, tiles, brassware, and sanitaryware
Excellent communication skills with the ability to build lasting customer relationships
Highly organised, with the ability to manage multiple tasks and priorities effectively
Customer-focused approach combined with strong commercial awareness
Experience using CRM systems and producing sales reports (preferred)
Ready to bring your
bathroom expertise
to a growing team? Apply today and help shape dream bathrooms in Watford!
Job Types: Full-time, Permanent
Benefits:
Company pension
Cycle to work scheme
Employee discount
Ability to commute/relocate:
Watford WD25 8FA: reliably commute or plan to relocate before starting work (required)
Application question(s):
Do you have proven sales experience in a bathroom showroom environment?
How many years of bathroom product sales experience do you have?
Work Location: In person
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