Job Description

Join Our Award-Winning Team at Malvern Serenity!

Are you ready for an exciting new opportunity in 2025? We are looking for an enthusiastic therapist who is eager to learn and grow to join our award winning team.

Why Join Us?

At Malvern Serenity, we're not just a salon--we're a close-knit, supportive community. We believe in learning, growth, and creating a warm, welcoming environment for both our clients and our team. Our passion for what we do helped us earn the title of Best Beauty Team in the UK at the English Hair and Beauty Awards, and now, we're looking for someone who shares our values and love for the industry.

What We Offer:

We know job ads often focus on what we're looking for in a candidate, but we want you to know what you'll get by joining us:

Your Voice Matters

- We value and respect every team member's input.

Fantastic Perks

- Access to Perkbox rewards, monthly commission opportunities (earn up to 400 extra!), and mental health support.

Healthcare Support

- Access to online GP appointments.

Team Bonding

- Enjoy fun team outings and a friendly work atmosphere.

Professional Growth

- Ongoing training and career development opportunities.

Exclusive Discounts

- Enjoy a free product every month and 30% off treatments and products.

About Malvern Serenity:

Malvern Serenity is an independent, multi-award-winning salon owned by Cymone. We stand out because we encourage each therapist to develop their own specialty, whether it's in skincare, massage, or beauty treatments. Working with top brands like Environ, Caci, 3D Lipo, Mesoestetic, we bring variety to your role, keeping it both exciting and fulfilling. We're committed to our core values of kindness, respect, and continuous learning, ensuring our team and clients feel valued and uplifted.

Our Values:

Making clients feel welcome and at ease Providing top-notch treatments Educating and empowering clients Creating a serene and stress-free environment Helping clients build confidence Spreading joy and laughter--we believe work should be fun!

Position Details:

We're looking for someone to join us for 20-38 hours a week. Days to be confirmed with candidate, however below are our opening times:

Monday 10-6

Tuesday 10-8

Wednesday 9.30-5

Thursday 10-6.30

Friday 9-5

Saturday 9-2

What We're Looking For:

Minimum Level 3 qualification At least two years of experience

Confident in deep tissue massage and facials

Confident with waxing (either trained in Hollywood or keen to train in Hollywood)

A therapist that is wanting to expand with massage and facials

Must have a driver's license (for training purposes) A kind and caring nature Want to be a part of a family like team A candidate that is proactive Is keen to grow within the massage and facial part of beauty and potentially grow into aesthetics.
Bonus Experience (Not Required):

Reflexology Caci Environ 3d Lipo
Pay: Pay will be discussed with the successful candidate and will be decided based on experience and current qualifications.

If you're excited about being part of a fun, dynamic, and award-winning team, we'd love to hear from you! Join us and become a part of the Malvern Serenity family today.

Responsibilities

Provide exceptional customer service by addressing client needs and inquiries effectively. Perform treatments on clients. Communicate clearly with clients to understand their preferences and ensure satisfaction. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with team members to enhance service delivery and client experience. Stay updated on beauty trends and techniques to offer the best services.
Job Types: Full-time, Part-time

Pay: 12.50-13.50 per hour

Benefits:

Company events Employee discount Health & wellbeing programme
Experience:

Deep tissue massage: 2 years (required) facial: 2 years (required) waxing: 2 years (required)
Language:

confident English (required)
Licence/Certification:

Massage Therapist (required) level 3 beauty therapy (required)
Work Location: In person