Job Description

Are you a qualified Beauty Therapist interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then the La Prairie Counter at Selfridges, Manchester Exchange might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ?

Main Accountabilities

Achieve the sales objectives? based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc? Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale? Create a deep connection with the client to understand their needs, build trust and long-lasting relationship? Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times? Engage clients and maintain relationships using La Prairie's clienteling tools and systems Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

NVQ level 3 in Beauty Therapy Strong retail experience ? Real passion for beauty and skincare ?with an affinity for luxury, always striving for excellence? Strong business acumen to drive sales and go beyond business objectives ? Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service ?

In return, La Prairie offers:

A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution Employee referral bonuses
Job Types: Full-time, Permanent

Pay: 12.50-13.00 per hour

Benefits:

Additional leave Company pension Employee discount Store discount
Experience:

beauty sales: 1 year (required)
Work Location: In person