We are recruiting a determind and experienced person to manage our beauty departmen
Pampered & Polished
within
3d Health and Fitness at the Holiday Inn, Corby
You will lead our beauty team and oversee daily operations within our beauty spa Pampered & Polished. The ideal candidate will possess excellent organisational and communication skills, with a passion for the beauty industry.
This role offers an exciting opportunity to manage a department and help achieve targets to drive business growth through exceptional service and marketing strategies.
Duties
Lead and motivate the beauty team to deliver outstanding customer service and achieve treatment and retail sales targets
Manage appointment scheduling, spa day bookings, client consultations, and product recommendations
Oversee social media management to promote services, special offers, and brand awareness
Implement effective merchandising strategies to optimise product displays and maximise sales
Conduct all staff training on customer service, product knowledge, upselling techniques, and customer service etiquette
Organise promotional events and special campaigns to attract new clients and retain existing ones
Monitor stock levels, order supplies, and ensure the salon maintains a clean, organised environment
Learn and understand the daily operations of the fitness club and spa
Support the leisure club and spa manager in any operational duties
The ability to make decisions, solve problems and take appropriate action.
Ability to work flexible hours, including weekends and holidays.
Perform beauty treatments
Manage and control 3rd party website availability to ensure they show the most up to date availability
Quarterly bonus scheme offered
Experience
Proven experience in beauty or retail management roles, preferably within a salon or spa setting
Strong social media management skills with experience in creating engaging content across platforms
Excellent communication skills with the ability to build rapport with clients and team members
Demonstrated organisational skills with the ability to manage multiple tasks simultaneously
hold a minimum level 3 beauty qualification
Experience in upselling beauty services and retail products to enhance revenue streams
Job Type: Full-time