Job Description

Job Ref:

CRI4582

Branch:

Peebles Hydro

Location:

Peebles Hydro, Peebles

Salary/Benefits:

Great benefits such as discounted and free treatments, spa products, hotel stays and activities

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

9.30am - 6pm daily

Hours per week:

32

Posted date:

10/12/2025

Closing date:

02/02/2026

Be part of the family...

We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.



We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued.



We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in.

Peebles Hydro

We're set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We've been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.

About the Role

You'll be part of our busy spa team - passionate about customer service and hospitality, you'll make sure every spa visitor receives an outstanding experience. Your professional and friendly approach will immediately reassure our guests are in safe hands. Your love and knowledge of our products will also help drive revenue.



This is a full time, permanent position working 5 days from 7 on a rota basis. We may be able to offer flexible or part time contracts for suitable candidates, so please include your preference within your application.

Spa opening hours

Monday-Friday: 10:00 - 19:00



Saturday-Sunday: 09:00 - 18:00

What we need from you

Spa and/or Beauty Therapist Experience - Ideally an HNC or equivalent in Beauty Therapy Passion - a love of luxury spa products a must Able to Listen - we don't make assumptions; we listen to what our guests have to say - the good and the bad Team focus - there are no egos here, just hard-working people who love creating memorable spa experiences for every guests Ideas and openness - we're up for doing things differently and will try (almost) everything once Flexibility - there's no problem you can't fix

What you'll get from us

Up to

13.26 per hour

depending on experience. Unique benefits including gratuities, commission, free products and treatments.

Live-in Accommodation

- On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn't guaranteed. Availability and rates (set by HMRC) can be discussed at interview. Training - we will make sure you get training on bamboo massages, hot stone massages, facials and product knowledge

Free Meals on Shift

- Stay fuelled and focused with

delicious staff meals

while you work.

Exclusive Discounts

- Enjoy

30% off food, drinks and retail,

discounted leisure membership and reduced rates on hotel activities.

Team Rate Hotel Stays

- Take time to recharge with discounted stays at all of our hotels from just

30 per night

- where will you explore next?

Refer a Friend Bonus

- Earn up to 250-500 for each successful team member or manager which you recommend to us.

Guest Mention Rewards

- Earn 5 every time a guest gives you a positive shoutout in a review.

A Friendly Supportive Team

- Work in a

fun, welcoming environment

where team spirit and well-being are a priority.

Grow with Us

- We invest in our people. Whether you're looking to

develop new skills

or take the

next step in your career

, we'll support you every step of the way.

Career Progression

- With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to

grow and explore new career paths

.

Leadership Development

- Get access to our

Be A Leader programme

and develop the skills to take your career further.

Wellbeing Support

- Get

24/7 confidential support

via the

Health Assured

Employee Assistance Programme, covering mental health, finances, and more.

Team Events Annual Staff Party

- We love to celebrate our people! Enjoy team events throughout the year and a

legendary annual staff party

.

Careers at the Crieff Hydro Family of Hotels

We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.



Facebook: Crieff Hydro Family Careers | Crieff



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Please note:

This opportunity

does not qualify for sponsorship

. To be considered for this role, you must have the

right to work in the UK

.